Wal-Mart’s dynamic leader, whose vision, empathy, and work ethic centered on achieving his objectives through hard work, with consideration for, and inclusion of all associates, enabled him to inspire others to work toward achieving his vision (Bergdahl, 2004). Ultimately, through the creation and maintenance of a healthy organizational culture, in which all management decisions and employee behavior align with Sam Walton’s vision and the three central values on which the organization was founded, Wal-Mart has grown to become both a cultural icon, and a neighborhood landmark; the epitome of retailing success. Walking through a store, one may hear the cheer and see the standard Wal-Mart colors and not think anything much of it. While perusing the merchandise displays, customers may not realize they are seeing the result of careful listening and planning, incorporating feedback harvested from associates and customers. Continuation of Wal-Mart’s commitment to cultural, leadership and management excellence will likely continue to set this organization apart from most others, forever altering the landscape of American…
