Walter Reed National Military Medical Center Case Study

Improved Essays
The health service organization researched for this assignment is Walter Reed National Military Medical Center Bethesda Maryland.
Walter Reed National Military Medical Center (WRNMMC) is the nation largest military medical center providing services in over 100 clinics and specialties for military beneficiaries in the National Capital Region (NCR) (WRNMMC, 2016).
In terms of the segmentation variables, the primary target market for WRNMMC can be two fold, demographic and psychographic. Demographic, because their patients is a small segmented part of the population that required healthcare. Their patient comprises of current service members, retirees and their dependents. As stated in their mission statement, their patients are exclusively
…show more content…
Perceived seriousness according to Godfrey et al “refers to the beliefs a person holds concerning the effects a given disease or condition would have on one 's state of affairs … and the difficulties that a disease would create” (Godfrey et al, unknown). For service members, the difficulties that disease and illness would create to combat readiness motivate the behavior they exhibit when making a decision to use services at WRNMMC. Not only that, WRNMMC as the Flagship of Military Health System is equally committed to operational readiness of service members that visit their …show more content…
Since the completion of Fort Belvoir Community Hospital on a 1.2 million square feet location in Virginia in 2011, the facility has been competing not only for the Department of Defense fund for Military Treatment Facility in the region but also for patronage of service members. Not only is it an exclusive treatment facility for service members as WRNMMC it also boasts of a 120 state-of-the-art inpatient rooms located in a newly completed seven-story tower (Fort Belvoir Community Hospital, 2016). In spite of the rivalry from its competitor, WRNMMC still maintains its advantage over its competitors as the preferred treatment facility for service members in the NCR. This is so because it is the only exclusive military treatment facility in the NCR that can cater for all their healthcare need whether it is routine or specialty care in one

Related Documents

  • Great Essays

    Va Pros And Cons

    • 1300 Words
    • 6 Pages

    The Department of Veteran Affairs (VA) is responsible for providing vital services to Americas veterans. Such services include health care, benefit programs, and access to national cemeteries to former military personnel and their dependents (The Department of Veterans Health, 2015). In this case we will be discussing the health care system and how it pertains to our veterans. The health benefits provided by the VA should serve as ones’ sole source of health care or as a complement to an already existing plan. As with anything it has its pros and cons.…

    • 1300 Words
    • 6 Pages
    Great Essays
  • Decent Essays

    Fort Slocum was originally named De Camp General Hospital during the Civil War to treat Union soldiers and later Confederate soldiers. But, when the hospital closed it was renamed Fort Slocum. Fort Slocum on David’s Island was built in 1862.1862 was when David’s Island was leased by the government. We started using Fort Slocum in July 1896. It was a military base on David’s Island.…

    • 225 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Grady Memorial Hospital: Desegregated But Standing The Grady Memorial Hospital, also known as The Gradies for the separate but no so equal hospital, is one of the biggest hospitals in the US. It is located in Atlanta, Georgia and has been open since June 2, 1892. Before the Grady Memorial Hospital was segregated, it had 4 wings, also known as wards or halls, that seperated the blacks patients from the whites. Wings A and B faced the city and was for whites.…

    • 754 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    William presents with a combination of physical, cognitive, and psychological symptoms. His poor coping skills have also made him susceptible to depression and drug abuse. Although it is evident that William’s situation is exacerbated by a type1 trauma brought on through his exposure to combat while in the Army, his readjustment issues are also perpetuated by a traumatic brain injury (TBI), as his symptoms include anxiety, memory loss and dizziness. Treatments options for William should start with addressing his socio-economical status as he’s been chronically homeless for quite some time. Exploring a veteran residential program that includes harm reduction as an evidence base practice, can be an incentive for William as he is still ambivalent about his drug use.…

    • 363 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    VFW Home Website Analysis

    • 419 Words
    • 2 Pages

    The interconnectedness of partners and competitors within an industry as large as healthcare in undeniable. Nassar (2007) points out the importance of evaluating these partners and competitors in order to ensure that best practices are being followed and to look for opportunities for improvement. One client of the Department of Veterans Affairs is the Veterans of Foreign Wars (VFW) organization. The VFW home website, located at http://www.vfw.org/home/, has easy to find links to obtain information and assistance in filing VA compensation claims. The VFW website appears to perform a service to the VA, and to veterans, by alerting eligible veterans to methods and processes for accessing earned benefits.…

    • 419 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    Abstract: Improving Post-Hospitalization follow-up for Veterans who are admitted into Non-VA facilities Objectives: VA policy mandates Non-VA facilities to notify the VA Transfer Center or Fee Basis department about Veterans’ admissions to initiate possible transfers and reviews for reimbursement. Since there is a lack of communication, primary care teams are not aware of the Veterans’ admissions. Consequently, Veterans who are admitted into Non-VA facilities do not receive appropriate and timely post-hospitalization care with their VA primary care teams. The objective of this quality improvement project is to improve post-hospitalization follow-up for Veterans who are admitted into Non-VA facilities by facilitating communications among Transfer…

    • 444 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    Vet Centers Case Study

    • 1695 Words
    • 7 Pages

    Although Congress was specific in outlining how Vet Centers should function and made funding available for the process, many challenges were experienced during the first few years, ranging from misunderstanding and confusion to misappropriation of funds and assigning Vet Centers to VA Mental Health, which was created stigma due to the sharing of information with the greater VA (Blank, 2016). Since its inception, the Vet Center has overcome hurdles, but ultimately, flourished in providing quality mental health services, military sexual trauma counseling, and bereavement services to family members who were killed during active duty (Blank, 2016). The National Defense Authorization Act of 2013 extended the eligibility for VA readjustment…

    • 1695 Words
    • 7 Pages
    Great Essays
  • Superior Essays

    Va Health Care Case Study

    • 1105 Words
    • 5 Pages

    Once Congress and the Secretary (with competent accountants) mull over the needs of the VA health system, the money woes should be figured out satisfactory. Only through accessing a problem with both the parties supplying the money and those spending the money can a mismanagement of funds be settled. This also has the added benefit of justification of expenses and should prove that funding should not be reduce for the sake of those who risked their lives to fight for and defend this country. Inadequate scheduling is not just a problem for the VA, but any of the government related healthcare systems. Trying to do more with less is fine for a corporate paper pusher with no real consequences, but when you are risking the lives of countless numbers…

    • 1105 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    Recent studies have shown that as many as 75% of veterans cannot find the help that they need, and so rightly deserve, at a VA hospital and turn to civilian hospitals. (Counts. 4) In her article in MEDSURG Nursing, Lynn Counts explains why this is a problem. "This means that they are most likely receiving care from civilian and non-military trained health care providers" (Counts. 4). It is vital that veterans receive care from specially trained individuals.…

    • 1032 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Retired Military Veterans

    • 290 Words
    • 2 Pages

    Currently, the American Public and Health Association (APHA) has no set policy dedicated towards improving the health conditions and/or mental well-being of retired military veterans within the United States. The United States international military campaign, commonly referred to as the War on Terror (WoT), was the longest sustained United States military operation since the end of the Vietnam era which saw more than 2.2 million troops being sent into the battle, resulting in over 6,600 deaths and 48,000 injuries (APHA, 2014). Billions of dollars in financial aid and countless hours of manpower has been spent towards helping war veterans and their families. However, as suggested by an accumulating body of empirical data, the current Department…

    • 290 Words
    • 2 Pages
    Improved Essays
  • Superior Essays

    War On Veterans

    • 2034 Words
    • 9 Pages

    The Effects of War on Veterans in Afghanistan and Iraq More than half of the 2.6 million Americans dispatched to fight the wars in Afghanistan and Iraq struggle with physical or mental health problems and often begin to feel disconnected from civilian life, deriving from deployment. As stated in the article “After the Wars: A legacy of pain and pride”, written by Rajiv Chandrasekaran and published by The Washington Post. The conditions of being deployed and serving for our country can conclude in widespread consequences within soldiers in which if no help is provided, could become permanently detrimental. Post Traumatic Stress Disorder (PTSD), Military Sexual Trauma (MST), and an increase in suicides are some of…

    • 2034 Words
    • 9 Pages
    Superior Essays
  • Improved Essays

    As American troops continue to risk their lives in Iraq and Afghanistan, and return home to join the ranks of America’s almost 24 million veterans, the Veterans Day holiday has had a certain immediacy in recent years. Or at least it should. Holidays so easily succumb to linen sales and classic TV marathons, but this is one whose the true meaning of which we really should nevernot forget. Throughout our history, many brave Americans have given their lives in defense of freedom, and many more have demonstrated their willingness to do the same.…

    • 591 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    There is an estimate of 23.4 million veterans in the United States and about 2.2 million military service members. Due to the demanding environments of military life and experiences of combat, personnel experience some sort of mental illness at some point throughout or after their military career. Service members are faced with sexual trauma, depression, stress, brain injuries, suicide, substance abuse, homelessness, and/or involvement with the criminal justice systems. Approximately 18.5% of service have post-traumatic stress disorders (PTSD) or depression and 19.5% experience a traumatic brain injury (TBI) during deployment. Only about 50% of returning service members who need mental health treatment seek it, while more than half who receive treatment receive the adequate care that is effective.…

    • 1437 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Accountability is the lifeblood of the United States Army. It is the first step in every activity and the foundation for every unit and organization. This vital concept takes many forms, ranging from property accountability to personal accountability to personnel accountability. This paper will discuss the importance of personnel accountability in the Army, especially for Army Leaders.…

    • 801 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Trauma Of War Essay

    • 1654 Words
    • 7 Pages

    Alan Silva Professor Gloria Bennett English1102 November 27,2016 Not All Things Heal with Time Some of the most painful injuries are not always visible; in fact, some of the most life debilitating injuries are the ones that cannot be seen, for they are the ones forever etched into the psyche. Depression, anger, fear, hopelessness, and isolation: these represent the gloomy colors that PTSD has chosen to carve into the canvas that is a victim’s mind using the stiff bristles of trauma. Post Traumatic Stress Disorder (PTSD) is a mental condition or injury that maims soldiers and civilians alike who have been dealt a bad hand in life and had to endure emotionally intense situations.…

    • 1654 Words
    • 7 Pages
    Superior Essays