Company Overview
Verizon Communications is a rather young company compared to most of its competitors. It was created in 2000 in its current form, although its origins can be tracked back to 1984 when AT&T was split up from one large service provider and equipment maker into eight regional companies. With the introduction of consumer wireless communications technology in 1995 and accompanying regulations, companies started to merge and form partnerships. One such merger was between NYNEX and Bell Atlantic. This in turn resulted in the launch of Verizon Communications in 2000 when Bell Atlantic merged with GTE communications and Verizon Wireless, with a deal with French company Vodafone in 2002.
Verizon has over 175 thousand employees in over …show more content…
The credo is all about “Why do we do this?” http://www.verizon.com/about/sites/default/files/2014Credo.pdf The customer – Verizon believes in the power of technology, for solving complex equations, making life better, taking you to new places, overall all their values is based on adding customer value.
High quality communications, Team work, Integrity, Customer service, Technology and unsurpassed customer experience is what they strive for. Integrity, Respect, Performance Excellence and Accountability is what Verizon claim are their core values.
The company logo is clean and simple – it is a big V slanted over the company name. They do not confuse the customer between their offerings, FiOS, Wireless, Broadband and other business options. Verizon has been pushing all along their technology superiority, that they introduced 3G speeds first, claim largest 4G network, call quality and reach. The company never tries to competed based on price like other competitors. They compete on a platform of innovation and high quality, clarity and speed. The projected corporate values – Customer centric, being focused outward. They cite a special program that they have called the “Brett Guidance”, that guides their call centers to take action and find simple, smart solutions for the …show more content…
They have established a Verizon Foundation that oversees outreach activities. The current initiative is called “Go Purple” to support Domestic Violence Awareness. Verizon has also started activities in inner cities to teach middle school boys coding, 3D design basics over the last few summers. The company has spent lot of resources and employee voluntary time to take STEM education to the minority dominated areas of some major cities. Verizon has gained experience in handling old and outdated electronic equipment, they have taken this expertise and launched electronic recycling programs for collecting and safely disposing old computers and
Verizon Communications is a rather young company compared to most of its competitors. It was created in 2000 in its current form, although its origins can be tracked back to 1984 when AT&T was split up from one large service provider and equipment maker into eight regional companies. With the introduction of consumer wireless communications technology in 1995 and accompanying regulations, companies started to merge and form partnerships. One such merger was between NYNEX and Bell Atlantic. This in turn resulted in the launch of Verizon Communications in 2000 when Bell Atlantic merged with GTE communications and Verizon Wireless, with a deal with French company Vodafone in 2002.
Verizon has over 175 thousand employees in over …show more content…
The credo is all about “Why do we do this?” http://www.verizon.com/about/sites/default/files/2014Credo.pdf The customer – Verizon believes in the power of technology, for solving complex equations, making life better, taking you to new places, overall all their values is based on adding customer value.
High quality communications, Team work, Integrity, Customer service, Technology and unsurpassed customer experience is what they strive for. Integrity, Respect, Performance Excellence and Accountability is what Verizon claim are their core values.
The company logo is clean and simple – it is a big V slanted over the company name. They do not confuse the customer between their offerings, FiOS, Wireless, Broadband and other business options. Verizon has been pushing all along their technology superiority, that they introduced 3G speeds first, claim largest 4G network, call quality and reach. The company never tries to competed based on price like other competitors. They compete on a platform of innovation and high quality, clarity and speed. The projected corporate values – Customer centric, being focused outward. They cite a special program that they have called the “Brett Guidance”, that guides their call centers to take action and find simple, smart solutions for the …show more content…
They have established a Verizon Foundation that oversees outreach activities. The current initiative is called “Go Purple” to support Domestic Violence Awareness. Verizon has also started activities in inner cities to teach middle school boys coding, 3D design basics over the last few summers. The company has spent lot of resources and employee voluntary time to take STEM education to the minority dominated areas of some major cities. Verizon has gained experience in handling old and outdated electronic equipment, they have taken this expertise and launched electronic recycling programs for collecting and safely disposing old computers and