Verbal And Non Verbal Communication Essay

764 Words Jan 18th, 2016 4 Pages
Everyone uses e-mail, text, snap chat, twitter and tablets these days, but not everyone knows how to effectively communicate using social media. Effective communication plays a pivotal role in nearly every aspect of both your personal and professional life. Skilled computer mediate communication skills impress friends, family, colleagues and customers, and creates a positive environment, while poor communication causes confusion, frustration, inefficiencies and misinterpretation. This paper will summarize the importance of understanding how to effectively communicate using both verbal and non-verbal communication in the computer mediated environment “email”, and the importance of understanding the culture in which you are communicating in.
Bevan and Sole (2014) noted, “Verbal communication is an essential part of communicating in our increasing online world, both verbal and nonverbal messages are important when communicating via mediated channels to ensure effective shared communications are expressed and understood” (p. 105) . The vast majority of my communication at work is done using Microsoft Office Email, Telephone and Video Teleconference. On average, I communicate approximately six hours a day using my email and phone and video teleconference 2 hours a week. There are advantages and disadvantages of using email to communicate. Email is quick, easy and you have a permanent record of your conversation, a disadvantage is you can often misinterpret the information you…

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