Utilization Review Process Paper

Decent Essays
The methods of evidence-based practice used in utilization review are based on clinical

guidelines, evidence based medicine, peer reviewed literature and methods, and are credentialed

programs (Aetna, 2010, p. 1). There are several guidelines used in the utilization review process.

These guidelines are listed under what is called “The Hub” where service oriented desktops are

stored within the company’s intranet. These desktops are our policies and procedures used in the

utilization review process.

Utilization review helps protect the customer from getting redundant procedures that could

impair their health and to assure the best health possible for the customer. The goal is to ensure

the member gets the care they

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