Usability Testing Should Be Used For The Alternative Design For Microsoft Word

907 Words May 1st, 2016 4 Pages
This paper analyzes and discusses which type of usability testing should be used for the alternative design for Microsoft Word. In addition to which type of usability testing should be used, some general principles of subject selection will be addressed. The source is from the course textbook.
The Problem
The problem, the current interface design of the popular word processor program Microsoft Word 2013 is that it has all the functional menu items appearing all together, which causes the interface to be too complex (Figure 1). For the novice user, this complexity results in a confusing and frustrating experience.
Figure 1. Microsoft Word 2013 functional menu. This figure illustrates the complexity of the user interface.
Usability Testing Methods
According to Shneiderman & Plaisant (2010), there are seven usability testing methods and those methods are: 1) Can-you-break-this tests; 2) Competitive usability testing; 3) Discount usability testing; 4) Field tests and portable labs; 5) Paper mockups and prototyping; 6) Remote usability testing; and 7) Universal usability testing (p. 146-148). First type of testing is, can-you-break this tests was designed by game designers (p. 146). This test would not be applicable for a redesigned MS Word testing. Second, is competitive usability testing method, this type of method is used to test competitor products or previous versions of a product (p. 146). The competitive usability testing method would be applicable…

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