The agency that I have been placed at is the Women’s Transitional Living Center (WTLC) in Orange, California. The community that the shelter serves is comprised of survivors of domestic violence and human trafficking as well as victims of mental illness and substance abuse (WTLC, n.d.a). They also serve especially vulnerable populations such as transgender persons, emancipated youth, and persons coming out of the prison system (WTLC, n.d.a). This agency is the third oldest domestic violence program in the United States, and the oldest in Orange County (WTLC, n.d.a).
Names of field instructor, preceptor, educational coordinator, and/or staff met during the visit The field instructor’s name is Lisa Eaton. In addition …show more content…
How are the clients greeted by staff? I was extremely nervous before meeting with the Lisa. I can imagine that a client would also be nervous while waiting in the waiting room of the agency, since there are so many unexpected elements to their new living situation. As we met offsite I did not get a chance to see how the staff greets their clients, but Lisa explained that they have staff specially trained to answer the agency’s hotline number and answer questions about the shelter, including how to be accepted and how to get there. The staff is trained to be warm and supportive of the clients (L. Eaton, personal communication, October 7, 2016).
What is the condition of the waiting room? Did the condition of the waiting room affect how you felt? What did you hear while you were waiting? What did this mean to you? How did you …show more content…
I was extremely nervous before I met with Lisa, the field instructor. I arrived at the Starbucks 20 minutes early to ensure that we would have a table to sit at, and ordered a drink so that the employees would not be angry that I was sitting at the table without spending money, and waited for Lisa to arrive. She arrived 3 minutes past our meeting time, which is not unusual because of traffic, but made me wonder if I had messed up the date and time. I triple checked the email that she sent to make sure that I was at the right location on the right day and time, and tried to google a picture of her as well to make sure that she was not already there. It was an extremely nerve wracking 20 minutes to say the