Motivating the Unmotivated Office Staff
I. Introduction
This research element focuses on the need to motivate clerical staff in a school. The clerical workers play a valuable role within the school setting. It is the clerical workers that actually keep the school operating (e.g. ensuring that classrooms are covered when teachers are not at work, maintaining student’s records, meet deadlines, screen telephone calls for school administrators, listening to the complaints of angry parents, and many other daily tasks). Many of the clerical workers become unmotivated about their job when the workload is continuing to increase because the faculty pushes off the work they choose not to do; and the income is extremely low. In this report, it shares …show more content…
The faculty at these schools expected the clerical workers to solve every problem, complete all work tasks they choose not to do, baby-sit students they do not want in his/her class, take messages and return all phone calls, and deal with the angry parents. All of this has caused the clerical workers to become unmotivated. The unmotivated clerical workers caused problems for the school, because they were not working up to their potential, were absent more than the allotted days per school year, had an enormous amount of files that needed filing, complained about answering the phones, and look forward to having days off from …show more content…
How can the principal motivate the unmotivated office staff? The principal should consider adopting a motivational building practice into the school. The motivational building practice are: listen to the office staff and respect their opinions; reward according to performance, the principal should be a resource for the office staff, and show the office staff what’s next. It is important that the office workers are satisfied and productive to keep them motivated about work and not just about making
I. Introduction
This research element focuses on the need to motivate clerical staff in a school. The clerical workers play a valuable role within the school setting. It is the clerical workers that actually keep the school operating (e.g. ensuring that classrooms are covered when teachers are not at work, maintaining student’s records, meet deadlines, screen telephone calls for school administrators, listening to the complaints of angry parents, and many other daily tasks). Many of the clerical workers become unmotivated about their job when the workload is continuing to increase because the faculty pushes off the work they choose not to do; and the income is extremely low. In this report, it shares …show more content…
The faculty at these schools expected the clerical workers to solve every problem, complete all work tasks they choose not to do, baby-sit students they do not want in his/her class, take messages and return all phone calls, and deal with the angry parents. All of this has caused the clerical workers to become unmotivated. The unmotivated clerical workers caused problems for the school, because they were not working up to their potential, were absent more than the allotted days per school year, had an enormous amount of files that needed filing, complained about answering the phones, and look forward to having days off from …show more content…
How can the principal motivate the unmotivated office staff? The principal should consider adopting a motivational building practice into the school. The motivational building practice are: listen to the office staff and respect their opinions; reward according to performance, the principal should be a resource for the office staff, and show the office staff what’s next. It is important that the office workers are satisfied and productive to keep them motivated about work and not just about making