unit i principles of communication in adult social care settings

1097 Words Feb 4th, 2015 5 Pages
Unit 1 Principles of Communication in Adult Social Care Settings.

Understand why communication is important in adult social care settings.

1.1 People communicate for many different reasons, it is mainly for understanding what is going on around them and to know what needs to be done. To be able to express their feeling's and say what they need and want. For reassurance when they are not sure of something. And to ask question's when needed, To socialize and get to know other people and the thing's they like, dis-like and their background history.

1.2 Communication is really important in the Social Care network because it enables us to understand each individual needs of care that the service user requires. It helps in the
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Also ensure that any hearing aids are working and in correctly. If they have a visual impairment then talking to them and ensuring that any glasses that they wear are the correct prescription and that they are clean. Always check that you have been understood. Staff training can also help with learning and understanding how to communicate appropriately to each individual.

3.3 facial expressions and body language are a good indication as to whether you have been understood or not. The likely-hood is that if they do not understand what you have asked of them that they will have a confused look on their face. If they do understand what you have asked of them then more than likely they will respond by doing what it is you have asked them to do. (example if you have asked them to stand up then they will stand.) 3.4 There are many sources out there for information and support. Leaflets can be found in places like doctors surgeries', hospitals' ect. Services available for information and support are speech and language services, interpreting services and also services that are for the deaf and strokes. Information can be found on the internet. The social services will also hold information on support services available.

Understand confidentiality in adult social care settings.

4.1 The

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