• It is inherently inefficient with the dispersal of service users and increased travel time for care staff.
• There are also qualitative issues around lack of investment in and development of care staff, local knowledge of services available etc.
• Any future strategy will need to address the overhead and profit element of expenditure as opposed to the wage element (which will be affected by the Living Wage commitment and also the payment for travel time), although there will be some opportunities for productivity improvement.
• Productivity improvements can be addressed through a more geographical organisation of care staff/ providers and through the implementation of some form of call monitoring software i.e. CM2000 electronic monitoring or migration to alternative services such as PAs. …show more content…
Southampton …show more content…
Part of this process is to come to a position where more people can choose the option of taking the Personal Budget in the form of a Direct Payment and more of their personal care can be provided by a PA. To many service users it will no longer be considered acceptable that the way people home care and supported living is delivered, is from a narrow range of council commissioned services. If SCC simply continue to re-tender like-for-like domiciliary care and supported living services when current contracts expire, choice remains limited to a menu of relatively expensive interventions delivered by traditional homecare
• There are also qualitative issues around lack of investment in and development of care staff, local knowledge of services available etc.
• Any future strategy will need to address the overhead and profit element of expenditure as opposed to the wage element (which will be affected by the Living Wage commitment and also the payment for travel time), although there will be some opportunities for productivity improvement.
• Productivity improvements can be addressed through a more geographical organisation of care staff/ providers and through the implementation of some form of call monitoring software i.e. CM2000 electronic monitoring or migration to alternative services such as PAs. …show more content…
Southampton …show more content…
Part of this process is to come to a position where more people can choose the option of taking the Personal Budget in the form of a Direct Payment and more of their personal care can be provided by a PA. To many service users it will no longer be considered acceptable that the way people home care and supported living is delivered, is from a narrow range of council commissioned services. If SCC simply continue to re-tender like-for-like domiciliary care and supported living services when current contracts expire, choice remains limited to a menu of relatively expensive interventions delivered by traditional homecare