Unit 3 - P4, M3, D2
M3 - discuss health, safety or security concerns arising from a specific incident or emergency in a health or social care setting.
D2 - justify responses to a particular incident or emergency in a health or social care setting.
Understand priorities and responses in dealing with incidents and emergencies -
This assignment will look at incidents and emergencies that can happen in a health and social care setting. Within my assignment I will be explaining possible priorities and responses when dealing with two incidents or emergencies in a health and social care setting. I will be discussing …show more content…
(Beryl Stretch, Mary Whitehouse, 2010).
Jack is a 26 year old man who lives in a residential care home because he has severe learning disabilities. I am a carer who works in the residential care home that he lives in. One day while we are in the day room looking for something to do his behaviour starts to change. I notice that he is showing behavioural signs of becoming aggressive. He is tense and agitated, and when I try to talk to him he is responding loudly and abruptly. The muscles in his jaw are tensed and his pupils have dilated. His hands are tightly balled into fists and he is leaning over me invading my personal space. By now his behaviour has become aggressive towards me and he has started verbally threatening me. Unfortunately I do not know what has triggered him to become aggressive this time so I do not know what I can do or remove from the situation to try and prevent him getting out of control. My first response is to try and talk to Jack in a calm voice to try and stop the situation going in a violent direction. I am talking to him calmly without raising my voice to try and get him to calm down and not get too over-worked and distressed. Unfortunately my efforts to try and diffuse the situation by talking to him have not worked, so my next thought is to check for the nearest exit and slowly back away from him, whilst continuing to talk to him. Jack is blocking the only exit from the room and he is becoming increasingly aggressive and I am