1. Leaders and teams should listen willingly with an understanding to their colleagues.
2. Leaders and teams should judge the content, not the messenger or the delivery person and always comprehend before they judge.
3. Leaders and teams should utilize multiple techniques to fully understand, such as ask, repeat, and rephrase.
4. Leaders and teams should activate their standing position and overlook distractions.
5. Leaders and teams should ask their colleagues for an extensive detail as they can provide like paraphrasing what the other colleagues are saying to make sure they understand it and check for understanding as well.
6. Leaders and teams should respond in an interesting way that shows they understand the problem and the colleagues'
2. Leaders and teams should judge the content, not the messenger or the delivery person and always comprehend before they judge.
3. Leaders and teams should utilize multiple techniques to fully understand, such as ask, repeat, and rephrase.
4. Leaders and teams should activate their standing position and overlook distractions.
5. Leaders and teams should ask their colleagues for an extensive detail as they can provide like paraphrasing what the other colleagues are saying to make sure they understand it and check for understanding as well.
6. Leaders and teams should respond in an interesting way that shows they understand the problem and the colleagues'