Unit 2 SCR Case Simulation
Session 2: Analyzing the Business Case
1. Jesse wants to see a new corporate goal that refers to our proposed training activity. She also wants to know whether the change will require a change in SCR’s mission statement.
a. New Corporate Goal…
i. SCR will show more focus on the importance of continuing education on new technologies for the public, employees, and clients.
b. Change Mission Statement?
i. I think that SCR should change their mission statement because they need to let people know that they are about more than just technology; they offer technology training courses now.
2. Jesse wants my opinion on whether or not SCR needs a system review committee. She wants a list of pros and cons, and my own recommendation …show more content…
I need to identify the people I want to interview to learn more about the new training activity and prepare a list of the questions I will ask. I will include open-ended, closed-ended, and range-of-response questions during each interview.
a. Who I plan on interviewing…
i. Network Group: Jesse Baker, Natalie Ward, Sam Esposit, Robert Newman, Marge Clark, Dave Spencer, Kyle Watts ii. Business Solutions Group: Tamisha Spencer, Lyle Newhart, Dawn Hill, Mark Martin, Ho Lee, Bill Loos iii. Systems Group: Lynn Chou, Stephine Greene, Annie D’Ogie, Joyce Donahue, Raymond Ortez, Bill Black, Meg Harris, Roy Brown iv. Project Management Group: Shelly Grant and Tom Kleeman
v. Any other company(s) that have done courses like this vi. The end users (people who will use these courses)
b. Questions…
i. Have you taken IT training courses in the past? ii. What did you like about those training courses? iii. What did you dislike about those training courses? iv. What do you think we can do to make these courses easy to navigate?
v. How can we make these courses user friendly? vi. What course areas are you interested in? vii. What course areas are you NOT interested
Session 2: Analyzing the Business Case
1. Jesse wants to see a new corporate goal that refers to our proposed training activity. She also wants to know whether the change will require a change in SCR’s mission statement.
a. New Corporate Goal…
i. SCR will show more focus on the importance of continuing education on new technologies for the public, employees, and clients.
b. Change Mission Statement?
i. I think that SCR should change their mission statement because they need to let people know that they are about more than just technology; they offer technology training courses now.
2. Jesse wants my opinion on whether or not SCR needs a system review committee. She wants a list of pros and cons, and my own recommendation …show more content…
I need to identify the people I want to interview to learn more about the new training activity and prepare a list of the questions I will ask. I will include open-ended, closed-ended, and range-of-response questions during each interview.
a. Who I plan on interviewing…
i. Network Group: Jesse Baker, Natalie Ward, Sam Esposit, Robert Newman, Marge Clark, Dave Spencer, Kyle Watts ii. Business Solutions Group: Tamisha Spencer, Lyle Newhart, Dawn Hill, Mark Martin, Ho Lee, Bill Loos iii. Systems Group: Lynn Chou, Stephine Greene, Annie D’Ogie, Joyce Donahue, Raymond Ortez, Bill Black, Meg Harris, Roy Brown iv. Project Management Group: Shelly Grant and Tom Kleeman
v. Any other company(s) that have done courses like this vi. The end users (people who will use these courses)
b. Questions…
i. Have you taken IT training courses in the past? ii. What did you like about those training courses? iii. What did you dislike about those training courses? iv. What do you think we can do to make these courses easy to navigate?
v. How can we make these courses user friendly? vi. What course areas are you interested in? vii. What course areas are you NOT interested