Applied Business
In this unit I'm going to be looking at how motivation effects employees, positively and negatively. I will be looking at Argos.
Argos is a British retailer who sells their products within the United Kingdom and Ireland. They are business who sell their products both physically and via the internet. They have 750 stores throughout the UK & Ireland. They have 800 million website visits per year, these figures suggest Argos is one of the largest retailers in the UK. Argos also employs 31,000 people across the business. Argos sell a variety of products from computers to deck chairs. Many of their staff work in the store looking after customers and making sure they have the best experience possible. Other staff will be situated …show more content…
Herzberg believed that staff members were not sourly the way of motivating people. Other methods used by businesses to motivate their employees, for example are job enrichment, flexible hours and perks as well as many others. At Argos they offer flexible contracts to their employees. For example some members of staff will complete 3 hours of work per shift which would cater to some employee with children in school and some will do 7 hour days. Argos also offers job enrichment to all of their employees. A prime example of this is that staff that perhaps spend a considerable amount of time on the tills will be trained so that they can also spend time in the stock room or bringing in deliveries. Advantages of introducing job enrichment into Argos is that employee will fell refreshing about doing something new relinquishing boredom. It can also make employee feel recognised therefore increasing morale which in turn increases the quality of results. It also makes it easier if an employee becomes ill and absent another employee an interchange and easily take up their role in the business therefore preventing gaps. Another non monetary incentive used by Argos is goal setting, a team leader will tell all of the employee at the begging of the shift what is expected and what needs to be achiveed during the week. The increases motivation because the staff then have a clear view of what needs to be done. Once the target is met it will increase overall motivation and moral drastically as there will be a sense of achievement after completing the task set. This will then carry over on to other tasks. Another way businesses can motivate is via monetary rewards, this is where money is used to motivate. Argos use a monetary reward under the name of 'flat rate'. This is where the employee gets paid for what they work, allowing greater
In this unit I'm going to be looking at how motivation effects employees, positively and negatively. I will be looking at Argos.
Argos is a British retailer who sells their products within the United Kingdom and Ireland. They are business who sell their products both physically and via the internet. They have 750 stores throughout the UK & Ireland. They have 800 million website visits per year, these figures suggest Argos is one of the largest retailers in the UK. Argos also employs 31,000 people across the business. Argos sell a variety of products from computers to deck chairs. Many of their staff work in the store looking after customers and making sure they have the best experience possible. Other staff will be situated …show more content…
Herzberg believed that staff members were not sourly the way of motivating people. Other methods used by businesses to motivate their employees, for example are job enrichment, flexible hours and perks as well as many others. At Argos they offer flexible contracts to their employees. For example some members of staff will complete 3 hours of work per shift which would cater to some employee with children in school and some will do 7 hour days. Argos also offers job enrichment to all of their employees. A prime example of this is that staff that perhaps spend a considerable amount of time on the tills will be trained so that they can also spend time in the stock room or bringing in deliveries. Advantages of introducing job enrichment into Argos is that employee will fell refreshing about doing something new relinquishing boredom. It can also make employee feel recognised therefore increasing morale which in turn increases the quality of results. It also makes it easier if an employee becomes ill and absent another employee an interchange and easily take up their role in the business therefore preventing gaps. Another non monetary incentive used by Argos is goal setting, a team leader will tell all of the employee at the begging of the shift what is expected and what needs to be achiveed during the week. The increases motivation because the staff then have a clear view of what needs to be done. Once the target is met it will increase overall motivation and moral drastically as there will be a sense of achievement after completing the task set. This will then carry over on to other tasks. Another way businesses can motivate is via monetary rewards, this is where money is used to motivate. Argos use a monetary reward under the name of 'flat rate'. This is where the employee gets paid for what they work, allowing greater