Example Of Conversational Analysis

Improved Essays
Learning Concept #1: Communicating with your Clients
The author state that when we are talking with our clients we must “know our audience when communicating” (P70) We should know the basics such as age, culture, their gender and so on (P70) The author states that “These factors will affect how you might communicate with your clients, what they will tell you and how they will talk to you. (P70) How we talk with people are own age or close to it may not work if we talk to someone from an older generation. The author talks that not only do we need to be aware of how we talk with our clients, but we also need to be aware of how our communication is carried out with people. (P70) The author states
“We also need to be aware of how communication
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The author defines kinesics as, “how you carry yourself, appearance, posture and orientation of your body, (sitting, standing, lying, facial expression, hand and body movement and gesture”(P73) The third style the author talks about is Tactile communication which is defined as “ about feeling, how often touch occurs or what the touch says when it occurs” (P73) the next style is Olfactics. The author defines this as “smelling things like body odour, perfume or alcohol” (P73) the fifth styles is Paralanguage which the author defines as “ more about the tone and pitch of your voice, including the speed and volume in which you speak” (P73). The Last style would be the eyes. The author states, “the eyes have always been important in nonverbal communication” (P73).
Learning Concept #5: The Written Word
The author states, “choosing the correct words, writing in a logical and clear manner, making sure that your meaning and intent are clear and of course having good grammar and spelling are essential when your write about or to clients” (P74) Not only do we need to have clear written work but what we do with the work needs to be kept confidential the author states, “we must ensure we reply and forward messages correctly and of course spell and write in a grammatically correct manner. It is important to note here that email and more importantly text messages are creating a new set of rules about communication “
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I am working with people who are within a few years of my age, but I am also working with people who are a lot older then me. The first concept of communicating with your clients is so important like I said working with younger people I know the slang and wording that they use today so if the time is appropriate then I can use it with them. But I can’t take that language back and use it with my supervisor or other agency’s that come in and out of the school. This is where the balance comes in I need to know when it is and is not appropriate and what type of language to use. The second concept of knowing whom your communicating with is also very important. I know the way I talk with my students is very different then the way that I would talk with the principal or teacher who comes into the classroom. Again it’s just finding the balance between each thing. The concept of people first language is so important in my placemen. Working with students who have disabilities or intellectual delays I get to see how they work on every day task. I cant just refer to one student as the autistic to student I work with. Why I found this interesting is one day the sub teacher that was in for the day played a video about these famous and very smart people who all had some sort of delay or challenge and it was very interesting to see the people first language that they used.

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