Sender is a source and the originator of information in the communication process. Sender has the responsibility of identifying the type of message he or she would like to send and the method by which it would be conducted, for example, an email, phone call, written memo, or in person conversation. Additionally, sender is responsible for selecting the most effective mode of delivery in order to accommodate the needs of the receiver. Large portion of the nursing responsibility is patient education as well as interdisciplinary contact in order to assure patient’s needs are met. Thus, choosing appropriate information and the …show more content…
Understanding the message the way the sender intended for it to be understood, though it is ultimately depends on the receivers life experience, culture, religious affiliation, etc. Additionally, nonverbal messages are received much more keenly. Consequently, when there is incongruence between the verbal and nonverbal communication the audience primarily relies on the nonverbal message for the meaning (Ellis et al., 2009, p. 161-162). It is necessary to know the audience in order to avoid unintended communication and possible damage to the relationship. For example, some nonverbal communication such as the firm handshake may be perceived as aggressive behavior, while eye contact may be seen as disrespect depending on the cultural background of the receiver (p. 162). Taking time to get to know the audience is essential prior to engaging in the