Understanding Generational Diversity For Strategic Human Resource Management
In diverse workforce it is possible to have various challenges for human resource professionals. It is required to understand existing stereotypes and generalities about the characteristics about the different generations in the (Amayah & Gedro, 2014).
In 1988, Organ identifies five dimension of organizational citizenship behaviors (OCB). 1. Altruism – helping others employees at work, 2. Conscientiousness – respect to organization rules and observe those, 3. Sportsmanship – avoid making complaints, 4. Courtesy – concern on other workers, minimize the impact, 5. Civic virtue behaviors – political life within the organization, like participation to meetings. These behaviors show employees’ commitment to the organization. Because they show the willingness to work beyond the expectations (Amayah & Gedro, 2014). When job satisfaction high it will increase OCB. Each generation have different view on the role of work in their lives. The Generation X and Y may not willing to work extra without pay. Younger generation not willing to scarify their lives for their jobs. Generation X employees may require higher need for authenticity and balance than Baby Boomers.
Younger generations expose to modern technology compare to the Baby Boomers. Older workers may embrace with new technology. Human resource development program required to address some technological barriers. HR department can implement…