Uber’s Data Breach: Legal and Ethical Issues
Introduction
In 2016, the tech company Uber suffered a data breach that compromised the personal data of 57 million Uber customers. Uber is a peer-to-peer ridesharing company that is headquartered in San Francisco, California. In the past five years, this company has had multiple instances, prior to the large data breach, where they did not secure their user’s data. The issue with Uber’s circumstance is their lack of self-regulation and transparency with their consumers. This has led to not only a mistrust from consumer’s but a government response as well. Uber tried to hide the data breach from their consumers to mitigate the situation, but ultimately caused more problems and lost customer trust because of their actions. Companies that are …show more content…
(2017). How Uber reportedly tried to keep the lid on the data breach that affected 57 million people. Retrieved from http://www.businessinsider.com/how-uber-covered-up-data-breach-hack-affected-57-million-people-report-2017-11
Bhuiyan, J. (2018). Uber powered four billion rides in 2017. It wants to do more — and cheaper — in 2018. Retrieved from https://www.recode.net/2018/1/5/16854714/uber-four-billion-rides-coo-barney-harford-2018-cut-costs-customer-service
Finley, K. (2017). Uber settles with FTC again, this time over privacy. Retrieved from https://www.wired.com/story/uber-settles-with-ftc-again-this-time-over-2014-privacy-breach/
Greenberg, A. (2017). Uber Paid Off Hackers to Hide a 57-Million User Data Breach. Retrieved from https://www.wired.com/story/uber-paid-off-hackers-to-hide-a-57-million-user-data-breach/
Khosrowshahi, D. (2017). 2016 Data Security Incident. Retrieved from https://www.uber.com/newsroom/2016-data-incident/
Newcomer, E. (2017). Uber Paid Hackers to Delete Stolen Data on 57 Million People. Retrieved from
Introduction
In 2016, the tech company Uber suffered a data breach that compromised the personal data of 57 million Uber customers. Uber is a peer-to-peer ridesharing company that is headquartered in San Francisco, California. In the past five years, this company has had multiple instances, prior to the large data breach, where they did not secure their user’s data. The issue with Uber’s circumstance is their lack of self-regulation and transparency with their consumers. This has led to not only a mistrust from consumer’s but a government response as well. Uber tried to hide the data breach from their consumers to mitigate the situation, but ultimately caused more problems and lost customer trust because of their actions. Companies that are …show more content…
(2017). How Uber reportedly tried to keep the lid on the data breach that affected 57 million people. Retrieved from http://www.businessinsider.com/how-uber-covered-up-data-breach-hack-affected-57-million-people-report-2017-11
Bhuiyan, J. (2018). Uber powered four billion rides in 2017. It wants to do more — and cheaper — in 2018. Retrieved from https://www.recode.net/2018/1/5/16854714/uber-four-billion-rides-coo-barney-harford-2018-cut-costs-customer-service
Finley, K. (2017). Uber settles with FTC again, this time over privacy. Retrieved from https://www.wired.com/story/uber-settles-with-ftc-again-this-time-over-2014-privacy-breach/
Greenberg, A. (2017). Uber Paid Off Hackers to Hide a 57-Million User Data Breach. Retrieved from https://www.wired.com/story/uber-paid-off-hackers-to-hide-a-57-million-user-data-breach/
Khosrowshahi, D. (2017). 2016 Data Security Incident. Retrieved from https://www.uber.com/newsroom/2016-data-incident/
Newcomer, E. (2017). Uber Paid Hackers to Delete Stolen Data on 57 Million People. Retrieved from