The USPS.com shared that “since the direct mail service, the postal service has processed nearly 3 million transactions, resulting in more than 13 billion pieces of mail and more than $2.2 billion in revenue” (para 2). The direct mailing services has allowed the USPS to connect with third-party sites to assist customers with Certified Mail, newsletters and greeting cards, to include customized stamps, and personalized envelopes and postcards (para 3).
Although it may be true that the USPS are creating innovative opportunities, as indicated by United States General Accounting Office (GAO), “the USPS is struggling to fulfil its mission of providing affordable, high-quality, universal service while remaining self-supporting. Despite multiple
Although it may be true that the USPS are creating innovative opportunities, as indicated by United States General Accounting Office (GAO), “the USPS is struggling to fulfil its mission of providing affordable, high-quality, universal service while remaining self-supporting. Despite multiple