Tyson Foods, Inc. Case Study

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This paper analyzes multiple concepts within operations management to be implanted within Tyson Food, Inc. A brief organizational setting and history of the company is provided. The concepts evaluated are customer value, voice of the customer, competitiveness, balanced scorecard, economies of scale and scope, process control, service quality, and supplier relationships. Each concept is briefly discussed objectively and defined for the benefit of Tyson Food, Inc. The implementation of each concept for the company is considered in order to achieve the company goals of expanding into the global marketplace and improving the company image. Each concept is then discussed with a biblical integration to fully understand the benefits and ethical guidelines …show more content…
was established in 1935 during the great depression by John W. Tyson (Tyson Food, Inc., 2016). He began the company by providing his customers with easy to afford, hand delivered chicken. With a strong foundation in history and through the loving teamwork found in familial bonds, Tyson Food, Inc. has aspired to be a global innovative leader of food experiences. The mission of the company is to provide quality food products to customers through truth and integrity, and commitment to creating value for shareholder, customers, team members, and communities (Tyson Food, Inc., 2016). The core values that Tyson Food, Inc. hold dear are rooted in who they are, what they do, and how they do it. They are am organization of diverse, honorable, and faith-friendly team members. The team members pride themselves on feeding families, the nation, and the world with food that is pure and trusted (Tyson Food, Inc., 2016). A very important core value that is essential in the food industry is the pride they hold in their animals, land, and the environment they own. Tyson Food, Inc. strives to earn consistent and satisfactory profits for shareholders, operate with integrity and trust, as well as honoring God by being respectful to each other, the customers, and other stakeholder (Tyson Food, Inc., …show more content…
contains a fervent and historic value system that would be difficult to add to. However, there have been many claims that workers are not allowed to take bathroom breaks and are forced to wear adult diapers during working hours (Chuck, Poultey Workers, Denied Bathroom Breaks, Wear Diapers: Oxfam Report, 2016). Though Tyson Food, Inc. gave a statement claiming the falsity of these accusations, the reputation took a hit. To add value to Tyson Food, Inc. I would work with employees to understand the grievances and in what ways they believe their job satisfaction can be increased. In this, the allegations can lead to a better working environment for employees as well as new and improved policy for treatment in the

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