Future plans of TTC
The TTC has come a long way. Now, to become the world-class transit system the Toronto of the future needs, they are advancing to the next level.
In 2018-2022, TTC has 5 major critical paths plans which will make TTC industry advanced to the next level (BBB, 2018) which are:-
1. Transform for financial sustainability:
TTC would be closing the gap between income and the normal increments in consumption. The best way to accomplish that — for our city, for the clients who pay their charges, for citizens and for our Common and government accomplices — is for the TTC, with the City, to change how it works together. Their monetary maintainability is in danger under the present model, with the City going about as nearly the sole …show more content…
Make taking public transit seamless:
There are many types of new policies that TTC has come up with for the best customer satisfaction:
• The introduction of Customer Service Agents is a milestone in the ongoing transformation of customer service at the TTC. For their new Customer Service Agents, Supervisors and other customer-facing station staff, they’ve created new, multi-day experiential customer service training. By the middle of 2019, TTC will be providing refreshed accessibility training to all of our customer-facing employees, including how to help customers who have physical, sensory, cognitive or mental health disabilities (TTC CORPORATE PLAN, 67).
• Wi-Fi is will be available in all stations and, by 2025, will also be available in tunnels.
• In the future, customers will be able to pay their fare with a tap of their credit card or mobile wallet, which will be beyond Presto card
.
5. Innovate for the long term:
• Line 5 Ellington opens:
Line 5 Eglinton, also known as the Eglinton Crosstown Line or the Crosstown, is a light rail line that is under construction in Toronto, Ontario, Canada. Owned by Metrolinx and operated by the Toronto Transit Commission (TTC), the line will be part of the Toronto subway system as its fifth route, which will connect underground with Line 2 Bloor–Danforth and Line 3
The TTC has come a long way. Now, to become the world-class transit system the Toronto of the future needs, they are advancing to the next level.
In 2018-2022, TTC has 5 major critical paths plans which will make TTC industry advanced to the next level (BBB, 2018) which are:-
1. Transform for financial sustainability:
TTC would be closing the gap between income and the normal increments in consumption. The best way to accomplish that — for our city, for the clients who pay their charges, for citizens and for our Common and government accomplices — is for the TTC, with the City, to change how it works together. Their monetary maintainability is in danger under the present model, with the City going about as nearly the sole …show more content…
Make taking public transit seamless:
There are many types of new policies that TTC has come up with for the best customer satisfaction:
• The introduction of Customer Service Agents is a milestone in the ongoing transformation of customer service at the TTC. For their new Customer Service Agents, Supervisors and other customer-facing station staff, they’ve created new, multi-day experiential customer service training. By the middle of 2019, TTC will be providing refreshed accessibility training to all of our customer-facing employees, including how to help customers who have physical, sensory, cognitive or mental health disabilities (TTC CORPORATE PLAN, 67).
• Wi-Fi is will be available in all stations and, by 2025, will also be available in tunnels.
• In the future, customers will be able to pay their fare with a tap of their credit card or mobile wallet, which will be beyond Presto card
.
5. Innovate for the long term:
• Line 5 Ellington opens:
Line 5 Eglinton, also known as the Eglinton Crosstown Line or the Crosstown, is a light rail line that is under construction in Toronto, Ontario, Canada. Owned by Metrolinx and operated by the Toronto Transit Commission (TTC), the line will be part of the Toronto subway system as its fifth route, which will connect underground with Line 2 Bloor–Danforth and Line 3