The triggers of the conflict stated was when Ally phone in late to work before her shift started and when she arrived at work. Since Ally called Carrie five minutes before her shift started it not demonstrate the respect Ally has for Carrie’s schedule. My assistant manager had other duties to perform instead of waiting for Ally to arrive at work. This resulted in Carrie falling behind the time frame for her tasks to be complete. When Ally got to work she was upset at the consequences Carrie gave because of Ally’s tardiness. Because of this, Ally’s attitude and behaviour lead to Carrie becoming more upset with all her employees.
