Transformational Leadership In Dhiraagu

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An effective transformational leader recognizes subordinates’ needs, supplies vision, motivates subordinates to do more than originally expected, exudes self-confidence, and conveys an inner strength. In transformational leadership leaders use individual consideration and treat each staff differently according to their individual needs and capabilities (Smith, 2015). However managers in Dhiraagu treat their staff equally and the needs are provided in the best interest of the staff (Dhiraagu, 2016).
Transactional leadership focuses on the exchanges that occur between leaders and followers (Bass 1985; 1990; 2000; 2008; Burns, 1978). This means that the leaders motivate their staff using reward and punishment systems. As explained earlier staff
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They believe that when the staff are satisfied and motivated the end customer service will be promising and satisfying by the customers (Dhiraagu, 2016).
Considering the information provided by Dhiraagu they are applying different leadership styles in the business. The author found it more effective for Dhiraagu to be using transformational leadership as it allows more inter personal relation with the staff and the end customer results will be satisfying.
Leadership is getting results from the followers. A leader should see the opportunities ahead in the market for the followers. It should be the target to see and overcome the threats. Leaders has to analyze the environment thoroughly, formulate winning strategies, evaluate them systematically and improve the individuals or the team and organizations capabilities (Gandz, 2015).
The management of Dhiraagu is well organized and focused. They prepare annual reports including financial status, staff performance and management performance. Moreover they conduct quarter meetings to discuss the production and performance of the organization (Dhiraagu,
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Becoming strategic leader means being able to identify the weaknesses and strengths in each individual (Schoemaker, et al., 2013). The leader must carry out the vision and align it among the employees keeping in mind their personal skills. Each individual will have different skills, it’s the leader’s role to identify it and implement the strategy according to their skills.
Lee and Chuang (2009), explain that the excellent leader not only inspires subordinate’s potential to enhance efficiency but also meets their requirements in the process of achieving organizational goals. For instance, transactional leadership helps organizations achieve their current objectives more efficiently by linking job performance to valued rewards and by ensuring that employees have the resources needed to get the job done (Zhu, Chew and Spengler, 2005) (Obiwuru, et al., 2011).
Employees follow the footsteps of a good leader. A leader who inspires and motivates the employees. A well understanding and strategic leader’s employees will have job satisfaction, high performance of the organization and the organization goals will be achieved. According to (Obiwuru, et al., 2011) leaders with emotional, intellectual and moral encourages followers to develop and perform beyond expectations (Burns, 1978; Bass, 1985). Moreover (Hirtz, et al., 2007) justifies that a leaders’ characteristics directly influence the followers’ action in dealing with their assigned tasks and adopt a

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