Training And Diversity Programs At Cafe Britt Essay

1255 Words Oct 7th, 2016 6 Pages
III. Training and diversity programs at Café Britt.
Training is the process of learning to help employees have a better understanding of their work, improve their level of skills in order to perform the tasks more efficiently. It is considered as a fundamental element to meet the goals, strategies of the organization. The quality of human resources becomes critical competitive advantage of businesses. It helps them solve organizational problems as well as to adapt promptly to changing society.
The first step is to identify training needs and training goals. Based on the results of the job evaluation, job analysis, and the needs of the employees, managers can determine when and which departments need to be trained, which skills need to be re-trained, and for how many people.
The second step is the selection of trainees. To train a worker is very expensive; therefore, before implementing training programs, managers need to identify and choose the right learners. Then, managers must consider if the person is in need of training or not, then their learning abilities. And ultimately predict whether changing working behavior of that employee is feasible or not. If feasible, that employee will be selected.
The third step is to develop training programs and selection of training methods. Training programs must be developed to be specific. The training program is built on the basis of training needs and training goals, which have been identified. The business will base on the…

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