Ethical Dilemma In Toyota

Ethics can be said as an acceptable norms and behavior of a setting group of people. These norms and behaviors is subjective and differ from groups and society. Ethics in general is universal despite the fact that the ethical norms are not universal. Every organization has a form of ethical requirements but the norms are not the same. Ethics in regard to the business world, company management and employees are expected to exhibit ethical behavior by customers. The policies and the disciplinary rules regarding ethics are duties of the top management to set and possible enforce. In this paper, I will summarize the Recall of Toyota defeats car (five Critical Lessons), the ethical dilemma and the suggested recommendation. Toyota Motor Corporation is a multinational organization which has its headquarters in Japan. It is said to be the world leading of sales in the automobile makers. It has branches in major parts of the world including U.S. “The Toyota Motor Company received its first Japanese Quality Control Award at the start of the 1980s and began participating in a wide variety of motorsports.” But due to U.S regulations, Toyota Motor Company and Toyota Motor merged into a company in 1982. Since then they have produce a lot of …show more content…
They could have possible change their outsourcing company or component if their supplier could not meet the requirement; they could have also done their best to protect and respect the moral of the affected customer but they did not (The Rights Approach). They only called back the cars instead of compensating them; they did not also treat the customers equally (The Fairness or Justice Approach). They could have recalled all the car at the same time, rather they called it in batches. The late called ones could have cause more harm than the early