Total Essay

7310 Words Nov 25th, 2012 30 Pages
Chapter 16 Motivating Employees



1. Motivation is a result of an interaction between a person and a situation.
(True; easy; p. 452)

2. The three key elements in the definition of motivation are energy, direction, and achievement.
(False; difficult; p. 452)

3. High levels of effort don’t necessarily lead to favorable job performance unless the effort is channeled in a direction that benefits the organization.
(True; easy; p. 452)


4. The best-known theory of motivation is probably McGregor’s Theories X and Y.
(False; easy; p. 453)

5. Maslow argued that each level in the needs hierarchy must be substantially satisfied before the
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a. Motivation b. Leadership c. Effort management d. Need configuration
(a; moderate; p. 452)

32. What element of motivation is a measure of intensity or drive? a. direction b. energy c. persistence d. achievement
(b; easy; p. 452)

33. We want employees to _______________ putting forth an effort to achieve organizational goals. a. persist in b. consider c. stop d. motivate others into
(a; easy; p. 452)


34. The drive to find food, drink, and sexual satisfaction is based on what level of need? a. physiological b. safety c. self-actualization d. social
(a; moderate; p. 453)

35. An individual who wants to buy a home in an expensive neighborhood with a low crime rate is satisfying which need? a. esteem b. safety c. physiological d. self-actualization
(b; moderate; p. 453)

36. Within Maslow’s hierarchy of needs, the need for belonging is associated with ______________. a. physiological needs b. safety needs c. social needs d. esteem needs
(c; easy; p. 453)

37. The need for such factors as status, recognition, attention, self-respect, autonomy, and achievement are examples of which of the following needs according to Maslow’s hierarchy of needs? a.

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