Introduction This article, Building A “Backdoor” To The iPhone: An Ethical Dilemma, discusses Tim Cook, CEO of Apple, ethical dilemma to safeguard its customer’s trust and digital privacy or assist the U.S. government and the Federal Bureau of Investigation (FBI) to gain access to an iPhone device used by a terrorist to commit a heinous crime against society in the city of San Bernardino, California. In addition, evaluate methods in which managers with power and responsibilities characterized by Badaracco, an ethics professor at Harvard University, as the “dirty-hands problem” and the “right-versus-right” difficulties where “the moral dilemmas of management are, at bottom, clashes among different, conflicting moralities, among very different
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(Jayakumar, Tahora, 2016) In Apple attitude, the protection and privacy of Apple’s customers and partners estimated at least 1 billion devices (Statt, 2016) dictate their refusal based on the amount of the good for the largest amount of people. Similarly, rights of the users to choose privacy and the integrity of Apple to provide secure and encrypted products to its customers. Moreover, Apple competitive advantages, costs, and level of effort to build a backdoor to the iPhone could have future negative consequences on consumers’ expectations, sentiments, and trust. (Jayakumar, Tahora,
(Jayakumar, Tahora, 2016) In Apple attitude, the protection and privacy of Apple’s customers and partners estimated at least 1 billion devices (Statt, 2016) dictate their refusal based on the amount of the good for the largest amount of people. Similarly, rights of the users to choose privacy and the integrity of Apple to provide secure and encrypted products to its customers. Moreover, Apple competitive advantages, costs, and level of effort to build a backdoor to the iPhone could have future negative consequences on consumers’ expectations, sentiments, and trust. (Jayakumar, Tahora,