Both companies being successful, Tim Hortons and Starbucks have different strategies. To remain competitive and profitable, it is necessary for both companies to adopt the BSC so that companies could take initiatives to improve their current business practice. The following paragraphs explain how the BSC is implemented for both companies and what initiatives they could launch to better implement the BSC.
For organizational learning and growth perspective, Tim Hortons and Starbucks aims to improve employees’ job skills and ensure employee satisfaction by providing extensive learning opportunities, including both internal training program that relates to the job position and external learning opportunities which provides higher level education.
For organizational learning and growth perspective, Tim Hortons and Starbucks aims to improve employees’ job skills and ensure employee satisfaction by providing extensive learning opportunities, including both internal training program that relates to the job position and external learning opportunities which provides higher level education.