Introduction
Tim Hortons is a restaurant chain in Canada and the U.S. The main products include coffee, cappuccinos, special teas, sandwiches, soups, baked goods and donuts. Tim Hortons has 4014 outlets, 99.6% of which are franchised (Tim, n.d.)(Company Website).
Shivani Anand, the general manager of Tim Hortons has been interviewed by Alwin Ancel as the part of his course assignment. The interview was conducted on 8th of March 2016 from 11am to 12pm at Tim Hortons office in Dollarton Hwy, North Vancouver, B.C. She is managing around 100+ employees of 7 busy stores of Tim Horton located in Vancouver and Lower Mainland area .
Vision and Mission
Tim Horton’s vision “Our vision is to be the quality leader in everything we do” Mission “Our guiding …show more content…
While Tim Horton was a well-respected defenseman for the Toronto Maple Leafs, the NHL was not yet paying today's super pay rates. To protect a salary after his playing days finished, he opened a doughnut shop. In 1967, one of its restaurant operators, Ron Joyce became a partner. After Tim Horton's demise in 1974, Joyce turned into the sole proprietor by securing the majority of the shares in the organization for $1million. Joyce aggressively expanded the quantity of stores, opening the 500th in 1991 (CKA, 2004). In the mid-1990s, Tim Hortons built a partnership with Wendy's International (Wendys, n.d.). This relationship permitted the two organizations to grow real estate together. All the more, they agreed to open various stores combined Wendy’s and Tim Hortons restaurants under the same rooftop. Wendy’s mission is to deliver superior quality products and services for our customers and communities through leadership, innovation and partnerships (Kissinger, 2015). Tim Hortons was acquired by Wendy's in 1995. This made Joyce the biggest shareholder in Wendy's. In 2006, Tim Hortons was spun off as a different organization through an IPO on the NYSE, and is presently publically exchanged under the name Tim Hortons Inc. In 2009, Tim Hortons made an agreement with Cold Stone Creamery, Kahala Corp, to co-brand up-to 100 stores in the U.S. This undertaking was later effectively taken off (CKA,
Tim Hortons is a restaurant chain in Canada and the U.S. The main products include coffee, cappuccinos, special teas, sandwiches, soups, baked goods and donuts. Tim Hortons has 4014 outlets, 99.6% of which are franchised (Tim, n.d.)(Company Website).
Shivani Anand, the general manager of Tim Hortons has been interviewed by Alwin Ancel as the part of his course assignment. The interview was conducted on 8th of March 2016 from 11am to 12pm at Tim Hortons office in Dollarton Hwy, North Vancouver, B.C. She is managing around 100+ employees of 7 busy stores of Tim Horton located in Vancouver and Lower Mainland area .
Vision and Mission
Tim Horton’s vision “Our vision is to be the quality leader in everything we do” Mission “Our guiding …show more content…
While Tim Horton was a well-respected defenseman for the Toronto Maple Leafs, the NHL was not yet paying today's super pay rates. To protect a salary after his playing days finished, he opened a doughnut shop. In 1967, one of its restaurant operators, Ron Joyce became a partner. After Tim Horton's demise in 1974, Joyce turned into the sole proprietor by securing the majority of the shares in the organization for $1million. Joyce aggressively expanded the quantity of stores, opening the 500th in 1991 (CKA, 2004). In the mid-1990s, Tim Hortons built a partnership with Wendy's International (Wendys, n.d.). This relationship permitted the two organizations to grow real estate together. All the more, they agreed to open various stores combined Wendy’s and Tim Hortons restaurants under the same rooftop. Wendy’s mission is to deliver superior quality products and services for our customers and communities through leadership, innovation and partnerships (Kissinger, 2015). Tim Hortons was acquired by Wendy's in 1995. This made Joyce the biggest shareholder in Wendy's. In 2006, Tim Hortons was spun off as a different organization through an IPO on the NYSE, and is presently publically exchanged under the name Tim Hortons Inc. In 2009, Tim Hortons made an agreement with Cold Stone Creamery, Kahala Corp, to co-brand up-to 100 stores in the U.S. This undertaking was later effectively taken off (CKA,