I am presently an employee of Tim Horton’s, I am currently a shift supervisor in training, and have been working with Tim Horton’s as of October of 2013. The responsibilities at my workplace range from working at the front counter on the POS Cash Register system, keeping record of food production and usage, preparing drinks and beverages, stocking and cleaning my work space, and working at the dual Drive-Thru to calculating and counting total payments received daily, leading by example, positioning staff for the shift, as well as ensuring all policies are being followed. It is a fast paced job where I am continuously learning, and making connections with my customers, co-workers, and employers. In addition to my employment with Tim Horton’s,
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My communication skills have benefited greatly, I am able to communicate with my customers to ensure satisfaction, but have also learnt how to communicate with my co-workers and employers in order to maintain healthy relationships. I have come across several situations where I have been able to benefit the store or pharmacy with the my ideas, though they were small, such as changes in the layout of a station or a change in the way that we presented products. I have also learnt to be more accepting towards others ideas and opinions. Tim Horton’s specifically helped me manage information and use numbers because I was responsible for counting, calculating, and entering daily cash totals, as well as managing food production, usage, and waste. Volunteering at the pharmacy also helped because I helped organize prescriptions and arrange prescribed drugs. Most importantly both the work and volunteer experiences have improved my problem solving skills. At work, I have come across countless encounters where I have to solve problems, whether that be with a customer, co-worker, or employer. The majority of the time it would be an unhappy customer, I would have to find a solution to the problem and make sure that the customers needs were …show more content…
I am a naturally more quiet and shy person, which did prove to be a weakness for me when it came to working and volunteering, because everything was done in teams. However, with time I was more able to express my thoughts and opinions while feeling comfortable with the people around me. I saw myself shift from always being the listener, to taking on leadership roles, which was noticed by my employers, and they offered to promote me to shift supervisor. Working with Tim Hortons and all the opportunities that came along with working for them, has helped me make a lot of new connections, I am very close with my regular customers, co-workers, and employers. I am particularly very close with my co-workers, inside and outside of work, we get along really well, and I consider them one of my closest group of friends. I have come across situations where I may not agree with something that another team member or pharmacy staff member may have said, and have learnt to respectfully express my own views so that we could collaborate and compromise. Working and volunteering are a team effort so any tasks that we perform are done in teams, at work, this is crucial, I mainly work at the drive thru which depends heavily on team co-operation. We have everyone set up in different positions for example,
My communication skills have benefited greatly, I am able to communicate with my customers to ensure satisfaction, but have also learnt how to communicate with my co-workers and employers in order to maintain healthy relationships. I have come across several situations where I have been able to benefit the store or pharmacy with the my ideas, though they were small, such as changes in the layout of a station or a change in the way that we presented products. I have also learnt to be more accepting towards others ideas and opinions. Tim Horton’s specifically helped me manage information and use numbers because I was responsible for counting, calculating, and entering daily cash totals, as well as managing food production, usage, and waste. Volunteering at the pharmacy also helped because I helped organize prescriptions and arrange prescribed drugs. Most importantly both the work and volunteer experiences have improved my problem solving skills. At work, I have come across countless encounters where I have to solve problems, whether that be with a customer, co-worker, or employer. The majority of the time it would be an unhappy customer, I would have to find a solution to the problem and make sure that the customers needs were …show more content…
I am a naturally more quiet and shy person, which did prove to be a weakness for me when it came to working and volunteering, because everything was done in teams. However, with time I was more able to express my thoughts and opinions while feeling comfortable with the people around me. I saw myself shift from always being the listener, to taking on leadership roles, which was noticed by my employers, and they offered to promote me to shift supervisor. Working with Tim Hortons and all the opportunities that came along with working for them, has helped me make a lot of new connections, I am very close with my regular customers, co-workers, and employers. I am particularly very close with my co-workers, inside and outside of work, we get along really well, and I consider them one of my closest group of friends. I have come across situations where I may not agree with something that another team member or pharmacy staff member may have said, and have learnt to respectfully express my own views so that we could collaborate and compromise. Working and volunteering are a team effort so any tasks that we perform are done in teams, at work, this is crucial, I mainly work at the drive thru which depends heavily on team co-operation. We have everyone set up in different positions for example,