Tier 2: A Case Study

Decent Essays
For Ringback Tones, VZAccess, Pix place (Online Album) and Smith Micro issues,please refer to Tech Support / Tier II at 1-800-922-0204.

If Tier II is unable to resolve the issue, they would proceed with dispatching a ticket to the Network Repair Bureau (NRB) or reaching out to the Vendor for

Related Documents

  • Improved Essays

    An example of a state hospital that is still serving North Carolina residents who are mentally ill today is the Broughton Hospital. Broughton Hospital is a state hospital run by the state of North Carolina. Broughton Hospital is one of three regional psychiatric hospitals that operate as a part of the Division of State Operated Healthcare Facilities (DSOHF) within the North Carolina Department of Health and Human Services. They support North Carolinian residents and their families who are experiencing mental illness. The hospital serves the western 37 counties of North Carolina, which is approximately 35% of the total population.…

    • 613 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    First of all, thank you very much for screening our Sailor and have an honest assessment regarding his actual condition. According with the treatment recommendation, the service member will require to attend Level III treatment due to severe disorder. Due to the outcome of the screening, is my duty to inform my Triad of his condition. For my to do that, I would like, if you could, provide me with a summary, in details, or any other information of the drivers and symptoms that make him being recommended for this treatment level; believe me, this will make the process easier without any questions. If you have any questions, please let me know.…

    • 116 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    It’s good to know who you want to be and who you are. While taking the FOCUS 2 assessment, a smile appeared on my face. I was reminded of the things I knew about myself already. Growing up, my father taught me to find a passion and make that into a career. I learned to develop a work ethic and use my skills to find my first Job at Panera Bread.…

    • 331 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Veterinary Office Management Research Project There are a slew of programs that are offered to aid in the veterinarian office. The purpose of the evaluation of software is to explain the difference in software and how it can work for each practice 's individual needs. Many programs are offered for veterinarian software, however, only a few stood out to me, they were AVImark, EzyVet, and IntraVet. Most all the programs that are on the market do about the same, from creating invoices, being backed up, and importing lab results.…

    • 1470 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Sp-2 Case Study

    • 232 Words
    • 1 Pages

    Connor’s SP-2 form from home indicated no concerns in the quadrants of seeking, avoiding, sensitivity, and registration. The results determine he has the ability to properly process the sensory stimuli presented in his environment. For Connor, sensory stimuli in his environment could be the feel of his bed sheets on his bed, hearing the faucet turn on as he brushes his teeth, the chill in the air as he gets out of bed, or the sounds of getting breakfast ready. The profile indicated a very slight concern in the visual section, he scored in the less than others range. This score indicated Connor would benefit from more visual cues and visual targets to look at (e.g. placing a colored piece of paper under a white worksheet to make it stand out).…

    • 232 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Surgical Site Infections are related to delayed healing, increased patient morbidity and mortality, increased hospital stay, readmission and facility costs. Anderson et al. (2014) explains that these infections extend a patients hospital stay on average of 7 to 11 days and cost roughly $3.5 to $10 billion annually in healthcare expenditures according to the consumer price index for inpatient hospital services. Most of these costs are not reimbursed by insurance because they fall within the 30-day readmission rate. Shepard et al.…

    • 883 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Greenwich University is a mid-sized, four-year, public institution located in the heart of a city in the northwestern part of the United States. The university boasts a very diverse population of approximately 16,000 students. The campus overall is very diverse and multicultural relationships are apart of the campus. The Office of Student Activities is home to over 100 different clubs and organizations on campus, including a thriving number of various religious organizations. The office handles the student body and is responsible for developing and implementing a smorgasbord of culturally diverse and multicultural-rich programs as a testament to diversity at the institution.…

    • 605 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Assignment 2: Case Study

    • 401 Words
    • 2 Pages

    After I had completed the financial budget, My Spending Choices came out to be: Social Security – Cut $0.672 T, Other Health Care – Cut $0.45 T, Overall Spending Level – No Change, Defense & Security – Cut $0.061 T, General Government – Cut $0.006 T, Investments – Cut $0.012 T, and Interest Adjustment – Spend $0.0184 T. Far as the Revenue Choice, it was: Other Revenue – Raise $0.047 T, Tax Expenditures – Cut $1.371 T, and Comprehensive Tax Reform – No change. I finished up with a $7.7415 Trillion Deficit. I actually went higher than what I started with. In my opinion, I believe that I didn't take into the consideration the pros and cons that would be the result of each item occurring. There were a lot of things that I've noticed after taking the game.…

    • 401 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Katy Tech Support

    • 1010 Words
    • 5 Pages

    Katy Tech support: Resolving all the issues related to technology products and services Tech support or technical support is the number of services which companies provide their assistance to technology product users. In simple terms, these agencies address specialized problems with a service or product instead of customization, training and other such support services. Most of Tech Support Katy for the products they sell for a fee and at times it is free of cost. The services are delivered through mails, live software support on a website and through a tool which the users can use to log a call or an event.…

    • 1010 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    How organizational change affected more individual than orginzation? Norwich University is the oldest private military college in the United State that is located in Northfield, VT. Captain Alden Partridge was a founder of Norwich University, founded in 1819 in Norwich, Vermont. In the United State, Norwich University is counted as one of six senior military colleges and the birthplace of the Reserve Officers’ Training Corps. Norwich University is a unique institution where students, faculties, and staffs, administrators work together to keep strong personal and professional goals to help the future leaders of this nation.…

    • 1638 Words
    • 7 Pages
    Great Essays
  • Decent Essays

    Phase 2: A Case Study

    • 77 Words
    • 1 Pages

    c. Phase II (Investigation and Recommendation): This phase identifies all relevant information related to the LDD of the equipment, determines the proximate loss to the government and provides recommendation(s) to the Approval Authority for financial liability. The FLO will provide findings & recommendations, Notification memos & submit the FLIPL for a Legal Review for Appointing Authority (BN/BDE CDR/ GENERAL). Blocks 12 and 13 should be completely filled out on the DD 200 in AFT at this phase.…

    • 77 Words
    • 1 Pages
    Decent Essays
  • Superior Essays

    Close your eyes and imagine, you are walking down the street and you come across a house. At first glance there is nothing special about this, probably just a regular house with people in it. You take a look across the street before looking back at the house, but instead of just a house there is a woman standing in the yard screaming about some obscene event that never happened or there is a person on the porch just staring at you. What you’re feeling is caution, fear, and confusion. “Well 25% to 55% of the rehabilitated patients relapsed into their old ways and habits after thirty days”(Harrow, Martin, and Thomas H. Jobe )...…

    • 979 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    As a Cell Site Technician for AT&T, my entire job revolves around creative problem solving. What I do on a daily basis is go out and look for problems in the system. After that, I figure out what caused the problem, and come up with a solution for fixing it. One such case happened just this week. I received a ticket to troubleshoot the cell site in Henry, TN which was dropping calls.…

    • 579 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Low Ranks: A Case Study

    • 104 Words
    • 1 Pages

    I agree, that one of the main factors of the two counties low ranks were due to large rural areas. They lack the accessibility of transportation to the nearest health care entity, jobs and food. Consequently, in an emergency the EMT may need to travel 25 miles before preforming life saving techniques. The lack of transportation hinders families in seeking employment, which increase their depression, drugs and alcohol factors. The government insurance (Medicaid) have distances restrictions and recipients are not able to get their appointments.…

    • 104 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Hana arrived 20 minutes early to the interview, dressed professionally. She had a firm handshake and appeared very confident. During the interview she appeared at ease, very articulate and had well thought out answers to my questions. Hana currently holds the rank of First Lieutenant in the United States Army stationed in Ft. Bragg, North Carolina.…

    • 796 Words
    • 4 Pages
    Improved Essays