1. a. Discuss three characteristics of food production and food services. (Pass 1.1
First of all, I will talk about the ‘Cook-Chill’, definition of Cook-Chill mean the concept of cook-chill arose primarily through the need to produce quality food products in advance in a highly reproducible way while providing maximal food safety to customers. Food production storage and regeneration method utilizing principle of low temperature control to preserve qualities of processed food. The purpose of chilling food is to prolong its storage life. Reduction in the storage temperature inhibits the multiplication of bacteria and other microorganisms and slows the chemical and enzyme reactions. …show more content…
First we will talk about the labor cost, the labor cost mean all wages paid to employees of the sum, as well as the cost of employee benefits and payroll taxes paid by the employer. Labor costs are broken down into direct and indirect costs. Direct costs include salaries, employee actual production of the product, as in the assembly line workers. Indirect costs associated with the support of labor-related, such as plant equipment maintenance employees, but do not operate the machine itself.
When manufacturers set the price of a good they take the cost of labor into account. This is because they need to charge more than that good's total cost of production. If demand for a good drops or the price consumers are willing to pay for the good falls, companies must adjust their cost of labor to remain profitable. They can reduce the number of employees, cut back on production, require higher levels of productivity, reduce indirect labor costs or reduce other factors in the cost of …show more content…
3.) Enthusiasm and sincere service passion. Customers want employees to remain full of energy and concentrate on working conditions, to provide for their own positive, active, smiling, warm human services throughout the service process. This service is sincere, heartfelt, conscious, rather than passive, negative and stylized.
4.) Cordial and friendly service details. In an interview with the customer service means service personnel want to have a human face, to be kind, friendly and not reveal boredom, apathy, anger, stiffness, tension and fear expression, sincerity and friendliness to use the words and deeds to eliminate the sense of distance travelers. Mike has done a very material details of the service in place, although there are not wholly satisfactory way, but it is very focused on the details, such as when he reminded the guests carefully details of the service is hot.