1. A) A specific lesson from the book that supports theory X & Y is the one-minute manager stating that managers must be both result-oriented (theory x) and people-oriented (theory y). He states that people and results go hand in hand in order to make the organization successful.
B) An example of this would be when the one-minute manager points out the restaurant that provides service (quantity) gets more customers than the other one because it also provides quality products and services. He states that people contribute to both quantity and quality, therefore they need a manager who is both theory x and y. Another example of theory x & y could be the one-minute manger himself. He is a theory x when he strictly pressures the young man to make …show more content…
Paul says that he knows he’s earned the praises and that it builds his confidence, which ultimately helps him deal with the changing environment.
A) A specific lesson from the book that supports Herzberg’s Two-Factor Theory is the statement the one-minute manager says about companies spending more money on equipment and other external items that are part of hygiene, and spending less money on employee development, a motivator. Hygiene combined with motivators will produce a satisfied worker, which can result in not just quantity but quality performance. Employees produce results so investing in them would not be a bad idea.
B) An example of this would be when the young man goes to meet with Liz Aquino and asks her what operation is the best managed. Once she says the one-minute manager, he asks her if he has new equipment (hygiene), which she replies that he has old equipment. The young man then asks her if there is turnover, which she says yes to. She explains that there is turnover because he develops employees to become to become good managers …show more content…
A) A specific lesson from the book that supports Goal Setting theory and MBO is the one-minute goals. It supports the goal setting theory because the manager meets up with team members and together they create goals. Since employees take an active role in creating their goals, they accept them and are willing to complete them. The one minute manager also makes his employees write down 3 to 5 important goals, which is like the theory that states 5 to 8 goals. The goals must be specific, state an action plan, and a deadline. It has to be no more than a paragraph and emailed to the manager, as well as maintaining a copy for
B) An example of this would be when the one-minute manager points out the restaurant that provides service (quantity) gets more customers than the other one because it also provides quality products and services. He states that people contribute to both quantity and quality, therefore they need a manager who is both theory x and y. Another example of theory x & y could be the one-minute manger himself. He is a theory x when he strictly pressures the young man to make …show more content…
Paul says that he knows he’s earned the praises and that it builds his confidence, which ultimately helps him deal with the changing environment.
A) A specific lesson from the book that supports Herzberg’s Two-Factor Theory is the statement the one-minute manager says about companies spending more money on equipment and other external items that are part of hygiene, and spending less money on employee development, a motivator. Hygiene combined with motivators will produce a satisfied worker, which can result in not just quantity but quality performance. Employees produce results so investing in them would not be a bad idea.
B) An example of this would be when the young man goes to meet with Liz Aquino and asks her what operation is the best managed. Once she says the one-minute manager, he asks her if he has new equipment (hygiene), which she replies that he has old equipment. The young man then asks her if there is turnover, which she says yes to. She explains that there is turnover because he develops employees to become to become good managers …show more content…
A) A specific lesson from the book that supports Goal Setting theory and MBO is the one-minute goals. It supports the goal setting theory because the manager meets up with team members and together they create goals. Since employees take an active role in creating their goals, they accept them and are willing to complete them. The one minute manager also makes his employees write down 3 to 5 important goals, which is like the theory that states 5 to 8 goals. The goals must be specific, state an action plan, and a deadline. It has to be no more than a paragraph and emailed to the manager, as well as maintaining a copy for