The Uncertainty Reduction Theory By Charles Berger And Richard Calabrese
At some point, everyone experiences the feeling of uncertainty. According to Dictionary.com, “uncertainty” is defined as something that is unknown, and often that unknown causes anxiety. Everyday you will be faced with a situation that causes uncertainty and that process you preform in order to minimize this uncertainty and ultimately create a more relaxed situation for yourself is known as the uncertainty reduction theory. Charles Berger and Richard Calabrese established the uncertainty reduction theory, in 1975. The theory explained how human communication is used to increase knowledge and gain understanding (Griffin, 2013).
When strangers first meet, they start to go through the uncertainty reduction process engage in order to minimize that initial feeling of anxiety that comes with meeting new people. As they’re going through the process he/she will start to demonstrate cues such as information seeking, reciprocal self-disclosure, and nonverbal cues.
Reducing uncertainty could arguably be named the…