To aid in the application of the new practices the three-step change model should be considered. The idea behind this model is that the desired change was identified through an assessment process (McLean, 2006, p.323). Which, is why this model is appropriate for Target since its need to increase consumer information security would have been identified through statistical process control. To perform the three-step change model the organization the steps are to unfreeze, move, and refreeze (McLean, 2006, p.323). The first step to unfreeze occurs by the OD professional removing its self from the issue through education, awareness, and experience (McLean, 2006, p.323). The second step is to move Target into the desired direction, which would
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The process is performed by identifying defects in the system and eradicating theses defects. Target can use the six-sigma process to the variation of employee performance, store process and corporate process at their multiple locations. Also, since target manufactures some of its own goods this process can be used to reduce the defects of its merchandise. Target can also use the best practice of internal benchmarking. This would involve comparing data internally to a set of standards. This would be useful to track individual store performance. Each location could be evaluated and determined if the location hit the benchmark set by the corporation. This would give Target a simple way to detect if one specific location was struggling or needed a new improvement process. Lastly, Target could use an external benchmarking system. This would entail taking Target’s data and comparing it to other organizations in the retail industry. By using external benchmarking this would allow for Target to determine its performance against its competitors. By finding the areas that Target does not perform as well as competitors will give the company a better idea of where to focus its need for change. Just as the major retail mastermind Target, as a student I also have areas in which a great deal has been learned and areas that need further …show more content…
Personally I would need further development with the process involved in proposing an intervention project in person to a major corporation. Another aspect that I would need further development is the small details involved an OD intervention. For example, what if something goes not quite as planned during one of the processes. How will an unforsaken circumstance affect the process and how will it be handled? Also, issues like how to address a noncompliant employee or contract partner will need further developed. This project has provided a foundation for the understanding of how an OD intervention process is
The process is performed by identifying defects in the system and eradicating theses defects. Target can use the six-sigma process to the variation of employee performance, store process and corporate process at their multiple locations. Also, since target manufactures some of its own goods this process can be used to reduce the defects of its merchandise. Target can also use the best practice of internal benchmarking. This would involve comparing data internally to a set of standards. This would be useful to track individual store performance. Each location could be evaluated and determined if the location hit the benchmark set by the corporation. This would give Target a simple way to detect if one specific location was struggling or needed a new improvement process. Lastly, Target could use an external benchmarking system. This would entail taking Target’s data and comparing it to other organizations in the retail industry. By using external benchmarking this would allow for Target to determine its performance against its competitors. By finding the areas that Target does not perform as well as competitors will give the company a better idea of where to focus its need for change. Just as the major retail mastermind Target, as a student I also have areas in which a great deal has been learned and areas that need further …show more content…
Personally I would need further development with the process involved in proposing an intervention project in person to a major corporation. Another aspect that I would need further development is the small details involved an OD intervention. For example, what if something goes not quite as planned during one of the processes. How will an unforsaken circumstance affect the process and how will it be handled? Also, issues like how to address a noncompliant employee or contract partner will need further developed. This project has provided a foundation for the understanding of how an OD intervention process is