Theory Of Constraint In Business

The book discussed the theory of constraints and how that theory changed the business world in America. The theory stated that every organization, does not matter how good they are, has partially one constraint that reduces its achievement. You can diminish constraints and work more professionally toward achieving your goals by working through these steps, identify the organization’s constraint, decide how to exploit the organization’s constraint, subordinate everything else to the above decision, promote the organization’s constraints, and the last step is if the constraint has not been achieve go back to step one. I use to work for Forever 21, a well-known clothing store. Many customers said I was lucky to work there because I got to see …show more content…
The store manager had four main groups which were the slow workers, workers that can multitask, the workers who can sell an entire outfit, and workers who gave excited customer service. She basically put the slow workers and those who gave excited customer service to work in the mornings she realized those two groups together allowed her make customers happy with the service they are receiving. Then she put the workers who can sell an entire outfit in the evenings and the workers that can multitask better would be in the evenings because this allowed the store to make more money for the day and sell more products. I was part of the workers that can multitask better and workers who can sell an entire outfit so I would always be working in the evenings/ nights. Not only did this flow help the store make money, but it also allowed the company to see that our sales were rising and started to give our store more hours therefor it was a win win for both the company and for the …show more content…
As I read The Goal: A Process of Ongoing Improvement, I noticed that the store manager used the theory. She used the theory of constraints in the sense that she identify the constraints, she decided how she was going to fix it, she outranked everything else to the above decision, and she improve the constraint. If none of these steps worked she went back to step one which was identify the constraint. It took her a couple of months to fix the situation, she had to let employees go and hire stronger ones, however it did benefit those employees who stayed because we wouldn’t stay till 3 in the morning cleaning the