The situation with Ben and Jocelyn revolves around the scarcity of resources. The key resource in the situation is that human resources need to complete the various projects spelled out for the department, and its scarcity has created a conflict of interests between the parties involved. The intern can be viewed as a ‘fixed pie' that the employees are competing to retain. The type of negotiation that is best applicable to the situation is a distributive negotiation. The reason why distributive negotiation would be applicable in the situation of conflicting interests of Ben and Jocelyn is that there is only one intern that must serve the interests of both parties and distributive negotiation applies in situations where there are is a fixed amount of the things that are to be distributed. The advantage of using distributive negotiation is that it helps solve conflicts with very high stakes like the one Ben and Jocelyn are in, where other methods would automatically fail (Kaczmarek,2010). The disadvantage of distributive negotiation is that in situations where it becomes impossible to guarantee each party …show more content…
The next step entails defining ground rules. For example, I will set the venue and make it clear that interruptions will not be tolerated when one party is giving its views. The next step would be clarification and justification where I will give Jocelyn and Ben the opportunity to express their demands and give the reasons behind them. The next step involves bargaining and problem solving where the two parties will agree on how to accommodate each other’s interests and at this point concessions are inevitable for both parties (Lewicki, Barry & Saunders,2016). The last step will be closure and implementation where both parties will sign a formal