The story is told through the curiosity of “a bright young man who was looking for a special kind of manager who could lead and manage in today’s changing world,” (Blanchard and Johnson 10). Through his long There are three …show more content…
One Minute Goals
This secret is explained by Teresa Lee, an employee in the organization the young man went to visit. She states “our Manager works with us to make it clear what our responsibilities are and what we are being held accountable for.” Then she continues to give an example, “instead of setting goals for us, he listens to our input and works side by side with to develop them. After we agree on our most important goals, each is described on one page,” (Blanchard and Johnson 16).
In a later chapter the young man questions why this method works, and the Manager explains why. Each individual is unique, learns, and develops on a different level. Therefore, it’s important to allow the person to acknowledge their own development in understanding what they can accomplish. Also, when they the goals that have been agreed on, then they have something to refer to daily when completing tasks, (Blanchard and Johnson 38).
2. One Minute Parisians
This secret is explained by Paul Trenell who explains, “when he [the Manager] notices you have done something right, he tells you precisely what you did right, and how good he feels about it,” then “he pauses for a moment so you can feel it, too. Then he reinforces the praise by encouraging you to keep up the good work,” (Blanchard and Johnson …show more content…
So, in the case of a mistake a person “may get a One Minute Re-direct. So, there are two parts to the re-direct. “In the first half, he focuses on my mistake. In the second half, he focuses on me,” John explains. Then he continues to explain, “first, he makes sure he’s made the goal we’ve set clear. If it isn’t, he takes responsibility for that and clarifies the goal. As soon as he becomes aware of the mistake. He confirms the facts with me and we review what’s gone wrong” while being specific. “After he tells me how he feels, he’s quiet for a few second to let it sink in. The quiet pause turns out to be surprisingly important,” to give a moment of reflection. Finally, “he ends the re-direct by reaffirming that values me and my team, it’s easier for me not to react negatively and become defensive,” (Blanchard and Johnson