The mission of the Samsung new service division is to ensure that the corporation becomes the leading and a responsible leader in the industry. This corporation has aimed at eco-friendly activities which has given it more popularity. The Samsung new service division ensures that the environment remains protected and this has helped the corporation in making more profits. The company also ensures that all its production activities are environmentally friendly. This has helped the corporation to maintain and convince more customers. A balanced scorecard views an organization in four different perspectives. The first perspective is the growth and learning which involves the training of the employees and the improvement of both individuals as well as the whole corporation. Due to the change in the technology today, the employees should be ready to undergo training always and be in the mood of researching and learning more. Managers should therefore set some resources aside for training programs, learning and research. The second perspective of the balanced scorecard is the business process. This involves the internal business activities within the organization. The managers should therefore be able to understand how the business is learning. They are also able to understand whether the services offered by …show more content…
To communicate with all the employees on the strategic plan of the corporation, a memo is a good method. The company requires communicating about the changes in technology and how it is prepared in improving training facilities and funds. This message should reach all the employees of the company, hence a memo is important. A memo is a good channel of communication in this case because it will reach all the employees, thereby no one will be left having not known. In addition, the channel is easy to use, saves time as well as resources. The memo will also ensure that all the employees get the information