Essay about The New York Times By Elaine Glusac

2305 Words 10 Pages
Airbnb is a mobile and online marketplace that enables people to list, find vacations rentals. Since its founding in August 2008 with headquartered in San Francisco, California, the company has grown from a small start up to a global organization. Airbnb has over 1,500,000 listings and services 191 countries. Unfortunately, as the company grows so discrimination within it. In an article by The New York Times, written by Elaine Glusac the severity of the discrimination is outline. Repeat incidents of racial discrimination are a cause for concern and have sparked a social media campaign #AirbnbWhileBlack. In January 2016 a study by Harvard Business School revealed that Airbnb users with distinctly African-“American names were about 16 percent less likely to be accepted as guests than those with distinctly white names. According to the study these number were consistent with host of all races, gender and whether the accommodations were shared or not.” The system approach seems to be the most relevant organizational communication perspective in relation to this case because if emphasizes biological metaphor. The biological metaphor, represents a complex organism that must interact with their environment to survive. Airbnb’s, organizational structure differs from the classical machine metaphor, because is more multifaceted and involves, hierarchical ordering, interdependence, and permeability.
Ronnia Cherry and Stefan Grants had an unpleasant experience while using Airbnb. Upon…

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