PDCA Model Cycle Analysis

The PDCA model cycle is used for problem solving and can be employed in continuous improvement and control measures. This is because each aspect in the cycle is geared towards problem solving together with specific aspects that make them attainable. Matsuo (2013) notes that an aspect such as ‘do’ may entail carrying out employee training to improve their knowledge and creative thinking, something that is useful in TQM (p. 201). The ‘plan’ aspect involves setting out goals of the company and in most cases a company’s mission and vision provides the goals. Planning also requires determining the approaches of attaining the set goals (Matsuo, 2013, p. 200). The ‘do’ aspect is about implementing the plans – it could involved reducing overhead cost …show more content…
Hence, the leadership in Smart Pack should engage and empower its personnel by providing them with a chance to contribute their insight and provide an opportunity for further training and orientation. For this to happen, the company needs to set aside adequate funds and resources for training. This is in view of the fact that Smart Pack is a small and medium enterprise and allocation of funds needs to be done for this specific purpose. As noted earlier, one of the reasons why companies’ TQM fail is because they lack the resources or do not place enough emphasis on TQM …show more content…
This can be done through introduction of a training program, workshops, periodic presentations and orientation. The benefit is that continuous training develops a culture of quality and this is important for sustaining quality in the long-term (Yusof & Aspiwall, 2000, p. 285). This, however, requires adequate funding which should be always be in place. This is what happens in Lego through the ‘Quality management from the heart’ value of the company and this way they have been able to maintain quality throughout the