The Merit System

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Because the public sector provides services instead of goods, the most important but challenging aspect is people. Bureaucracies require a large number of highly competent and qualified people with various skills and talents to fill the many positions of the labor intensive services. However, satisfying that need is often a significant challenge. The right person must be found, they must agree to employment terms, and complete proper training. If the person is a good worker, it is then necessary for the bureaucracy to work on a plan to retain them. This is also often a task because private-sector companies can offer higher compensation and more regard. However, if they are not capable of fulfilling the assigned position, they must be …show more content…
This lead to the passing of the Pendleton Act and the beginning of the merit system. The Pendleton Act called for competitive examination requirements for federal jobs, security from political dismissals, and protection from being coerced into political activities. The basics of the merit system have also been expanded to include equal pay for equal work, recruitment and hiring regardless of race, creed, national origin, religion, marital status, age, or handicap, and protection against retaliation for lawful disclosures. Merit systems gradually replaced the spoils system. Under the merit system, the basis for hiring, evaluation, promotion, and dismissal is some reasonably objective determination of merit and qualifications. However, like the other processes, the merit system also has its drawbacks. For example, there is less flexibility for managers and they are often rule-bound. Throughout the vast majority of public employees at all levels of government are now covered by a civil service system based on the principles of the merit system, but it never fully replaced appointments. The executives such as the president, mayor, or governor still fill many positions with …show more content…
For example, in the 1960s President John F. Kennedy issued an order allowing for federal employees to join unions and federal agencies to recognize these unions. The use of labor unions has made significant contributions to public service workers such as the ability to negotiate terms of contracts, pay, and changes in work conditions. However, many argue that the existence of unions in government positions make it hard for executives to manage their own agencies, and creates a civil service that is simultaneously too involved and insulted from politics. Public sector personnel systems are likely going to become more businesslike and more political in the future as the government adjusts the process to fit the needs of the nation. As the success of public programs depend on qualified people who work in the public section, attracting qualified and competent workers is necessary. The process of personnel management is one of the most important tasks in the public

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