The Medical / Surgical Floor At Rady Children 's Hospital Essay

1416 Words Dec 9th, 2015 null Page
These were my tenth (11/12) and eleventh (11/13) shifts following Meagan on the medical/surgical floor at Rady Children’s Hospital. On Thursday, November 12th, I followed Meagan from 0930 to 2230 while she worked as the resource nurse. This was a new and different experience compared to following her as a normal nurse on the floor and even as the charge nurse. For most of the day, we watched other nurses’ patients so that they could go on break or accomplish other major tasks for their patients, helped nurses who were really busy, set up and prepared rooms for incoming patients, and started intravenous lines (I.V.s) (Meagan’s specialty). It was also an extra peculiar day because I followed Meagan to a charge nurse meeting and also into her boss’s office where we ended up talking for about an hour concerning several different things. Absolutely nothing was familiar about this day, other than the fact that I was still following Meagan.
Friday was similar to the typical night shifts I have been working. Meagan and I had three patients that kept us busy the majority of the night, so I honestly did not notice much about the general atmosphere of the floor. Although, I can say that the nurse’s station was empty numerous times throughout Friday night, which is an occurrence I have observed only one other shift before. During these two shifts, I saw Meagan more kind and caring than I have ever seen before. Therefore, in this journal, I will discuss the topic of customer service.…

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