Cultural Conflict In Starbucks

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Introduction
Every day, millions of people across the global walk into Starbucks stores to get obtain their favorite cup of coffee. Is it just the coffee alone that attracts people day after day to Starbucks stores? Hart (2011) explains that, “Starbucks customers understand the difference between ordinary coffee and the Starbucks coffee experience. When they buy a cup of Starbucks coffee, they aren’t buying just a cup of coffee, they are purchasing an experience.” From the start, Starbucks mission was to be a different kind of company, not only to celebrate coffee and the rich tradition, but also to bring a feeling of connection. The first Starbucks opened in 1971 as a single store in Seattle’s Historic Pike place market. However since
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When Starbucks first expanded into foreign markets, it used the same combative business model that it adopted in the US domestic market. Because of this Starbucks quickly ran into issues overseas, as the same strategies that had worked in the US were not favorable in foreign markets. Cultural conflicts arose between the retail proceedings of the business and various regions, as many cities opposed the inauguration of Starbucks. Due to this, Starbucks had to quickly create ways to comply with the foreign countries in addition to seeking support of the locals of those countries. Starbucks also came across issues with overseas competition, as rival coffee shops started to copy the company’s business practices, name and company logo. Starbucks was forced to exploit intellectual property laws to resolve the consumer turmoil between itself and competitors (Hart, …show more content…
(n.d.). Strategic Analysis Of Starbucks Corporation. Retrieved from http://scholar.harvard.edu/files/nithingeereddy/files/starbucks_case_analysis.pdf Hart, R. (2011). The Globalization of Starbucks and its Effect On the World. Retrieved from http://siulaw.typepad.com/international_ip_policy/2011/09/the-globalization-of-starbucks-and-its-effect-on-the-world-to-be-presented-ryan-hart.html

Roby, L. (2011). An Analysis of Starbucks as a Company and an International Business. Retrieved from http://digitalcommons.liberty.edu/cgi/viewcontent.cgi?article=1237&context=honors

Starbucks.com (2015). Company Information. Retrieved from http://www.starbucks.com/about-us/company-information

Thomson, A., M. Peteraf, J. Gamble, A. Strickland. (2016). Crafting and Executing Strategy: The Quest for Competitive Advantage (Twentieth Edition). McGraw-Hill Education. New York, NY.

UW Business School (2003). Starbucks Corporation: Competing in a Global Market. Retrieved from

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