In today’s society, service work is a necessity and is positive not only for the economy, but also for the people who work these positions. Gutek (pg. 381) states, “…services will probably not diminish anytime in the foreseeable future…” Does service work keep people in mostly low paying jobs? Yes, with the exception of those in professional services, service workers typically remain in these positions, however, what other work would they do without additional education and/or specialized training?
In America’s early days, few jobs existed other than farming, which was physically demanding and largely depended on the weather. The crops produced fed the farmer’s family, however, it was not until the invention of farm machinery, farming became …show more content…
At this time, the U.S. population was quickly rising due to advances in health care. Service work was less physically demanding than factory work and, with the increase in businesses, more positions were available, which was important as women entered the workforce. Consumers were able to buy a variety of goods and services which, in turn, made the companies successful and helped the economy, however, the ability of service workers to raise themselves out of poverty or middle class continues to be unsuccessful as the distance between the rich and the poor has continued to increase. Those without any additional education often work factory or service jobs. Thus, the need for service workers will not weaken. Over the years, various products were invented and manufactured and, thus, a service job was created to repair that product or a business was started and service jobs were created to run the company. Although service work is typically low paying, these types of jobs are necessary for the people, otherwise, there would not be enough jobs to go …show more content…
The low wages and performing the same monotonous tasks day in and day out does not deter people from staying in these positions. Employees may find comfort in performing the same tasks every day and, for others, they may have worked in a factory and were not satisfied with that type of work even though they received higher wages and full-time hours. Many organizations, such as McDonald’s, routinize employees’ tasks and customer options as stated in, Leidner (2007), “…customers have to understand the service routine and accept the limited range of choices the company offers, they also must be willing to do some kinds of work that are done for them in conventional restaurants, including carrying food to the table and throwing out their trash” (pg. 414). To this day, there has not been a shortage of people willing to work service jobs, therefore, companies are not motivated to change their business model and increase wages or hours due to the availability of people ready to fill these
In America’s early days, few jobs existed other than farming, which was physically demanding and largely depended on the weather. The crops produced fed the farmer’s family, however, it was not until the invention of farm machinery, farming became …show more content…
At this time, the U.S. population was quickly rising due to advances in health care. Service work was less physically demanding than factory work and, with the increase in businesses, more positions were available, which was important as women entered the workforce. Consumers were able to buy a variety of goods and services which, in turn, made the companies successful and helped the economy, however, the ability of service workers to raise themselves out of poverty or middle class continues to be unsuccessful as the distance between the rich and the poor has continued to increase. Those without any additional education often work factory or service jobs. Thus, the need for service workers will not weaken. Over the years, various products were invented and manufactured and, thus, a service job was created to repair that product or a business was started and service jobs were created to run the company. Although service work is typically low paying, these types of jobs are necessary for the people, otherwise, there would not be enough jobs to go …show more content…
The low wages and performing the same monotonous tasks day in and day out does not deter people from staying in these positions. Employees may find comfort in performing the same tasks every day and, for others, they may have worked in a factory and were not satisfied with that type of work even though they received higher wages and full-time hours. Many organizations, such as McDonald’s, routinize employees’ tasks and customer options as stated in, Leidner (2007), “…customers have to understand the service routine and accept the limited range of choices the company offers, they also must be willing to do some kinds of work that are done for them in conventional restaurants, including carrying food to the table and throwing out their trash” (pg. 414). To this day, there has not been a shortage of people willing to work service jobs, therefore, companies are not motivated to change their business model and increase wages or hours due to the availability of people ready to fill these