Le Fevre, D. and Robinson, V. (2014). The Interpersonal Challenges of Instructional Leadership. Educational Administration Quarterly, 51(1), pp.58-95. [online] Available at: http://journals.sagepub.com/doi/abs/10.1177/0013161X13518218 [Accessed 24 Nov. 2017].
The article, “The Interpersonal Challenges of Instructional Leadership: Principals’ Effectiveness in Conversations About Performance Issues,” by Deidre M. Le Fevre and Viviane M.J. Robinson focuses on the interpersonal skills administrators apply as instructional leaders to resolve parent complaints about teacher performance. A normative model was built based on a review of literature. The created assessment tool with coding guide was mainly derived from Argyris’s Model …show more content…
While both situational and contingency leadership theories predict discernable change between the principals’ interpersonal skills of handling the parent’s teacher quality complaint with the parent versus the teacher, the researchers hypothesized there would be minor changes supported by other interpersonal communication research.
The actor had standardized messages for each skill to integrate into each teacher quality parent complaint scenario. Neither scenario required content knowledge to allow participants similar opportunities to exhibit the six interpersonal skills tested. Principals were given five minutes to review the scenario before entering the meeting room. Upon entering the room, the conference was limited to seven minutes. Each conference was video recorded and transcribed. Transcripts were reviewed to analyze the actor’s informational accuracy between …show more content…
I would recommend a colleague to read this article for research based and researcher suggested ideas for why leaders possibly respond in the potential high conflict situations as they do. It would also be a valuable tool for reflecting on how one personally has tried to resolve conflict in parent conferences, teacher conferences, parent-teacher conferences, or how one responded when confronted by others. The six interpersonal skills would make a good list to keep posted to review from time to time since supervision involves occasional conflict to aid change and growth. I would still argue there are times when more Closed-to-Learning responses are needed just as there is a time and place for more directive