The Informative And Constitutive Approach Of Organizational Communication
If communication provides organizations the ability to shape their reality, then there must exists a sustainable citizenship to support the ongoing interactions that give substance to the organization’s mold. Munshi and Kurian define sustainable citizenship as “working with the [logical discussions of investigating the truths] of complex issues (2015, p.154).” Without sustainable citizenship, organizations would not excel beyond their economic self-interest because there would be no communication of marginalized issues impacting decisions to uphold a shared reality of sustainable purpose (Munshi & Kurian, 2015). Munshi’s and Kurian’s argument on sustainable citizenship in organizational communication supports Koschmann’s assertion that “identities are created and sustained through communication (Koschmann, 2012).” Therefore, if the goal of sustainable citizenship is to uphold a shared agenda, then the shared agenda represents “the visual manifestations of the human activities of communication.” In this case study, I will show how the informative and constitutive views of organizational communication promotes sustainable citizenship and can be applied to my organization, Visual Entities, Inc.
Case Study: Communication within Visual Entities, Inc.
In the beginning of 2014, one of the owners, Ed, of Visual Entities (VE), Inc., retired from his position as an active owner. This meant…