The Importance Of Trust In The Trophy Project

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The fundamental problem on the Trophy project was a lack of effective support from top leadership accompanied by organisation and client interference, this ultimately compounded into a complete breakdown of the trust relationship. One of the major contributing factors to the breakdown of the trust relationship was the lack of a business plan; Business models are based on personal perspectives that explain how the project works. Although a baseline plan might have been formulated it did not cover all the aspects of the project. The project objectives, strategic alignment, WBS, resource plan, financial plan, communication plan and issue resolution plan were all key elements that were not clearly defined and as a result, this ultimately led to …show more content…
Trust is an essential element of project work, it is important for project managers/leaders to understand how trust develops, why people trust and how trust affects the outcomes of projects. The following elements are required to gain trust: Define policies, procedures, responsibilities and authorities throughout the whole organisation, monitor and control the balance of power between the project and the functional supervisors, ensure that the project and functional supervisors have the same views on the company objectives (Mundy 2013: POP …show more content…
The author further believes that the change process involves learning new things including discontinuing current attitudes, behaviours or inherent organisational practices; there needs to be motivation for change to occur; generally, this is often the most difficult part of the change process. Human capital is core to all organisational change; any change whether incremental or quantum change it requires individuals to change; Resistance to change is inevitable whether how small or huge the change is; Effective change necessitates reinforcing of new established behaviours, attitude and organisational norms. There are three stages of change which are as follows:
Unfreezing. Unfreezing is the stage by which people become aware of the need for change and efforts are thus made to unfreeze current behaviours;
Changing/Moving. Changing means to move from the current state to the future desired state. It may include change in behaviour or attitude, resulting in organisational shake ups;

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