The Importance Of The Reduction Theory

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Imagine sitting in the lobby, waiting to be called in for your dream interview. You’re dressed professionally, and you have your resume and portfolio ready. As you see your competition walk out of the interview room, your heart starts to beat a bit faster. As your interviewer starts walking towards you, you begin to wonder what is going to happen next. Will you connect with the interviewer(s)? Am I prepared? What if they ask me questions that I don’t know the answers to?
At some point, everyone experiences the feeling of uncertainty. According to Dictionary.com, “uncertainty” is defined as something that is unknown, and often that unknown causes anxiety. Everyday you will be faced with a situation that causes uncertainty and that process you preform in order to minimize this uncertainty and ultimately create a more relaxed situation for yourself is known as the uncertainty reduction theory. Charles Berger and Richard Calabrese established the uncertainty reduction theory, in 1975. The theory explained how human communication is used to increase knowledge and gain understanding (Griffin, 2013).
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As they’re going through the process he/she will start to demonstrate cues such as information seeking, reciprocal self-disclosure, and nonverbal cues.
Reducing uncertainty could arguably be named the only motive of communication. As humans, we tend to feel more comfortable with those who we have created relationships with, people we know things about, people we have shared things with. Scholars have studied this process as a way to help understand the need humans have to decrease uncertainty. For the purpose of this paper, the following research questions will be

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