The housekeeping department is important in the hotel industry because it determines the reputation of the hotel by enabling guests to decide whether the standard of cleanliness is sufficient. Without a well ordered and clean environment the hotel may become prone to certain health diseases such as legionella bacteria. This bacterium lives in water and can cause a Pontiac fever or a legionnaires disease which results in pneumonia. Autumn and Summer are the most common outbreaks with these bacteria’s and therefore the housekeeping department needs to be exceptionally good at cleaning these appliances (showers, baths, spas, cooling towels ) in order to try prevent this bacteria from spreading. (Phac-aspcgcca,2016). This department may be in charge
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There are 168 guestrooms and 26 suites in the Mandarin Oriental Hotel.
The average working hours for housekeeping staff is from 8am – 5pm (9 hour shift). However, during the day the housekeeping staff have certain breaks that need to be considered as they are included in the working hours and sometimes aren’t accounted for. Usually they have a 10 minute start up (briefing for the day), 30 minute lunch break, 20 minute late afternoon break and 10 minute debriefing at the end of the day. Therefore this can be added up to 70 minutes (1h 10 min) that needs to be taken off the working hour before calculations are made for the time to clean all the rooms.
(9x60(working hours multiplied by 60 seconds)) – 70 minutes = 470 (7hrs 50mins) the total minutes / hours left to clean the hotel during the working hours provided. Therefore the housekeeping department only has that amount of time to clean all the rooms. Regarding the check-in and check-out times the housekeepers only have 3hours to clean the rooms.
It approximately takes 28 minutes to clean a room. To work out how many rooms are cleaned per shift is (3x60)how many hours available to clean the rooms/ (divided by) 28minutes to clean a room = 6.4 rooms. There are 194 rooms altogether. To find out how many housekeepers are required to clean the entire hotel take (194 rooms / …show more content…
The housekeeper will need to empty bins, clean the toilet by using disinfectant, refill amenities such as soap, hand towels and toilet paper, clean the sinks and counters, clean mirrors and windows, mop floors and dust lamps. The housekeeper must remember to use the caution sign when mopping floors. (Latinhospitalityorg, 2016)
Public Areas need to be cleaned in the morning (especially the busy areas). Mopping or vacuuming the floors will be required (remember the caution sign). The following will need to be cleaned and/or dusted:
* Windows
* Pictures
* Sculptures
* Lamps
* Blinds/curtains
The areas that need to be cleaned in the Spa and Wellness are the en-suite bathrooms (showers, sinks and counter tops), saunas, steamer, floors, carpets and
couches. Amenities will need to be replaced and dusting will need to be done. This area will need to be cleaned effectively due to bacteria that live in
There are 168 guestrooms and 26 suites in the Mandarin Oriental Hotel.
The average working hours for housekeeping staff is from 8am – 5pm (9 hour shift). However, during the day the housekeeping staff have certain breaks that need to be considered as they are included in the working hours and sometimes aren’t accounted for. Usually they have a 10 minute start up (briefing for the day), 30 minute lunch break, 20 minute late afternoon break and 10 minute debriefing at the end of the day. Therefore this can be added up to 70 minutes (1h 10 min) that needs to be taken off the working hour before calculations are made for the time to clean all the rooms.
(9x60(working hours multiplied by 60 seconds)) – 70 minutes = 470 (7hrs 50mins) the total minutes / hours left to clean the hotel during the working hours provided. Therefore the housekeeping department only has that amount of time to clean all the rooms. Regarding the check-in and check-out times the housekeepers only have 3hours to clean the rooms.
It approximately takes 28 minutes to clean a room. To work out how many rooms are cleaned per shift is (3x60)how many hours available to clean the rooms/ (divided by) 28minutes to clean a room = 6.4 rooms. There are 194 rooms altogether. To find out how many housekeepers are required to clean the entire hotel take (194 rooms / …show more content…
The housekeeper will need to empty bins, clean the toilet by using disinfectant, refill amenities such as soap, hand towels and toilet paper, clean the sinks and counters, clean mirrors and windows, mop floors and dust lamps. The housekeeper must remember to use the caution sign when mopping floors. (Latinhospitalityorg, 2016)
Public Areas need to be cleaned in the morning (especially the busy areas). Mopping or vacuuming the floors will be required (remember the caution sign). The following will need to be cleaned and/or dusted:
* Windows
* Pictures
* Sculptures
* Lamps
* Blinds/curtains
The areas that need to be cleaned in the Spa and Wellness are the en-suite bathrooms (showers, sinks and counter tops), saunas, steamer, floors, carpets and
couches. Amenities will need to be replaced and dusting will need to be done. This area will need to be cleaned effectively due to bacteria that live in